Data Center Facilities Technician

Salute Inc.•Mesa, AZ

8h•Onsite

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. They focus on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. The Data Center Facilities Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, plumbing, and fire life safety systems. This role maintains and follows processes that maximize customer uptime in a cost-effective way, ensuring problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. The role is described in three levels: Level I and II with basic and working knowledge, and Level III with expert knowledge.

Requirements

Level I- Associates Degree or minimum of 2 years’ experience in electrical/mechanical industry
Level 2- Associates Degree or minimum of 3 years’ experience in electrical/mechanical industry
Level 3- Bachelor of Science in Engineering or minimum of 5 years’ experience in electrical/mechanical industry
Possess understanding of mechanical, electrical, fire life safety systems, LAN/wireless network systems used in a data center
Ability to process Hands/Eye requests as required (i.e. Tape rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal)
Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems
Certification in CPR/First Aid, NFPA 70 E, and OSHA forklift training
Ability to lift 50 lbs or greater

Nice To Haves

Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes
Knowledge of networking concepts
Current knowledge of industrial safety practices
Ability to utilize integrated critical monitoring systems
Possess critical thinking and complex problem solving skills
Excellent written and oral communication skills
Microsoft 365 proficiency
Ticket system literacy
Basic customer service principles

Responsibilities

Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implements new strategies for Mechanical, Electrical, and Fire Life Safety systems
Tests performance of electromechanical assemblies and electronic volt meters
Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes
Inspects equipment for defects, leaks, and potential issues
Installs electrical/electronic parts and hardware in housings/assemblies with hand tools
Aligns, fits or assembles component parts using hand/power tools
Operates, monitors, maintains, and responds to abnormal conditions in Mechanical, Electrical, Plumbing, Fire Life Safety, Security Systems, Building Monitoring Systems, and Control systems
Analyze systems to ensure best practice for internal/external customers
Provides feedback on effectiveness of existing standards and processes
Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
Collaborates on the tracking and completing aggressive preventive and predictive maintenance programs
Collaborates on determining maintenance requirements for mechanical, electrical, plumbing, fire life safety systems, and security systems
Provide smart/remote hands assistance within specified SLA
Moves/Adds/Changes hardware install including labeling, power connectivity, and network cable connectivity
100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests
100% accurate and timely submission of timesheet documentation in Field Service
100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations
100% completion of required Talent LMS based training courses as assigned
100% adherence to Salute Mission Critical safety standards and best practices
100% adherence to client security/privacy practices and expectations
Tracking and trending MEP system and equipment operational characteristics
Collaborates with fit-outs, system expansions, corrections, upgrades, and equipment commissioning
Collaborates with tracking annual budgets
Relays the status of planned maintenance programs
Required to attend certain high-level meetings and take notes and action items accordingly
Serve in a technical writing capacity regarding the creation, review, and approval of procedures for operations, preventive/corrective maintenance activities, and EOPs