Data Center Facilities Technician
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About The Position
The Data Center Facility Technician is responsible for the operation, monitoring, trouble shooting, and basic maintenance of HVAC equipment and electrical systems located within our Data Centers. This role is also responsible for the timely resolution of colocation clients as well as internal trouble tickets. The role also comprises of monitoring and analyzing network and infrastructure alarms and escalating to appropriate teams if necessary. * Responsible for complex operations, data processing hardware installation projects, maintenance, troubleshooting and repair of electrical, mechanical systems and components to support complex data center infrastructure. Also responsible for basic preventative mechanical and/or electrical maintenance. * Involved in the maintenance of related electrical drawing documentation and projects and includes end to end maintenance of the mechanical and electrical infrastructure as per the corporate & manufacturer's recommendations. * Working directly with the contractors, customers and/or Centersquare support staff until assignments are satisfactorily completed. Further, the roles expect to identify and troubleshoot as necessary to isolate the root cause of problems to include standing, bending and kneeling as needed to perform this task. * Perform and execute necessary rounds such as Security and/or Facilities rounds throughout the Data Center and around the property as directed to insure the integrity of the site. The individual will also be responsible for customer installation activities to include but are not limited to cage builds, rack layouts, electrical circuits, HVAC hot/cold aisle configuration, etc. * Monitoring building management systems and other automated tools and applications to ensure operational efficiencies and responsible for conducting daily inspections of all Data Centre infrastructure equipment's. Respond to both internal and external work requests within a timely manner delivering a high level of support and as a member of an on-call rotation provide emergency response as and when needed.
