Data Center Facilities Engineer

Salute Inc.•Elk Grove Village, IL

1d•$25 - $25•Onsite

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Facilities Engineer to join our team and drive our relationships with hyperscale clients to new heights.  Data Center Facilities Engineer: Staff/Skills – Strong Mechanical and Electrical aptitude to support facility management of Data Centers. Computer literate, professional demeanor (talking with customers), professional.  Previous data center field engineer and/or O&M engineers highly desirable. Data Center knowledge of electrical distribution, mechanical systems, stand-by generation, and alarm interpretation from the critical environment.  Services – Interpret alerts/alarms from the facility, determine course of action via the playbook or Regional Director. Schedule preventative/ corrective maintenance and warranty work to subcontractors through Monitoring Systems Computerized Maintenance Management Systems. Administer Monitoring Systems ticket management, creating/updating/completing work tasks according to specific work procedures. Administer and manage Change Control processes through Monitoring Systems. Preventing SLA violations. Overlapping shift coverage. Process customer requests for logistics and Remote Hand requests such as test and turn up (activation) of new circuits. Troubleshooting customer equipment comprised of routers, switchers, servers, cables, and connectors. Schedule subcontractors as required to complete work tasks. Manage Monitoring Systems ticket status for customer and internal purposes such as Remote Hands time entries. Upload various Field Services Reports from preventative maintenance and Remote Hands contractors into Monitoring Systems.  The ideal candidate will be highly effective in a client-facing role, protecting and promoting the interest of Salute Mission Critical and their clients in all matters. 

Requirements

Data Center Technical knowledge is strongly desirable
Computer skills and familiarity with Microsoft Office suite programs 
Strong management, leadership, and interpersonal skills with the ability to communicate well both verbally and in writing
Ability to lift and carry heavy equipment, up to 40lbs  
Ability to climb ladders and multiple flights of stairs to access elevated equipment 
Ability to stand forlong periodsof time in various work environments 
Ability to bend, stoop, kneel, and reach for equipment related tasks 
Basic physical fitness to respond quickly to emergency situations and navigate areas quickly 
Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies  
Good hand-eye coordination and dexterity for working with small components and connectors 
Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses 
Ability to differentiate between color-coded warning signs, labels, and cables 
Ability to work in environments with a wide variety temperature inside a facility 
Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow 
Capability to work in environments with elevated noise levels while wearing hearing protection 
Possession of a valid driver’s license for work-related travel, asrequired

Nice To Haves

Previous data center field engineer and/or O&M engineers highly desirable.
Data Center knowledge of electrical distribution, mechanical systems, stand-by generation, and alarm interpretation from the critical environment.

Responsibilities

Work independently, providing on-site project management support for client data center 
Act as the contact and counsel to senior management at client sites 
Exhibit leadership characteristics includingstrong communicationskills, a full understanding of internal policies and group and individual management