Data Center Engineer

Virgin Voyages•Plantation, FL

About The Position

The Gig: We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’. This ‘someone’ will plan, scope, and manage all aspects of data center engineering support initiatives as well as cross-effort dependencies and milestones. This person will interface closely with internal stakeholders, developers and maintain strong partner relationships. The ideal candidate is a self-starter with strong customer service orientation, continuous improvement and innovation mindset and can work well with teams and associates at various levels of the organization. This position requires a technical background and knowledge of operational data center support, application architecture, server engineering, and core Data Center solutions. In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when the ship gets real. Ultimately, we won’t be able to remember how we got by without you. What You'll Be Up To: Participate in the design, configuration, and maintenance of server operating systems (Linux & Windows) Monitor and maintain multiple VMware vSphere environments, utilizing hyper-converged infrastructure Responsible for making operational decisions within all VMware environments associated with system/application activity and performance to ensure stability of the environment Ability to build out and maintain the physical data centers to include server racks, cooling, power, and cabling Develop on-prem DevOps practices and procedures for deploying and maintaining infrastructure and applications Automate routine tasks and reporting; including monitoring their effectiveness - work smarter, not harder Monitoring server performance and implementing changes necessary to maintain acceptable performance levels. Ensuring the availability and recoverability of all systems Responsible for building VM templates and servers as requested by the business and project leads In depth knowledge of core services with Active Directory: DNS/DHCP, domain controllers, MS PKI, DFS, OU structure, windows file services, GPO validation and design Strong working knowledge of the LDAP protocols and solutions Strong understanding and can offer other emergent technologies and open source solutions to optimize the data center operations Participates in developing plans for the desktop environment, considering capacity, and makes recommendations to leadership Provide guidance on best practices on how to maintain client operating system images, scripts, GPO’s, and application packages Strategize, plan, and implement routine patching across all servers (both Linus and Windows) and client workstations Monitor daily backups and resolve related issues to failed backups within hyperconverged infrastructure, VMware, and within HP StoreOnce Prepares and validates failover planning in case of disaster Participate in sprint planning sessions and provide estimations on technical implementation of future Agile based projects

Requirements

BA/BS or MS degree in computer science or engineering related fields
4-7 years of experience maintaining Data Center infrastructure, servers, and end user operating systems
A minimum of 5+ years VMware enterprise level experience. Examples of enterprise experience may include: VMware HA or VMware Site Recovery Manager
Experience in configuring VMware clusters for ease of management, support of databases, UNIX and Windows OS
Experience with Veeam Backup and Recovery - enterprise level backup strategy and best practices
Experience with current enterprise SAN and backup technologies and experience with disaster recovery planning and implementation for storage systems is required
Experience managing MS Active Directory, LDAP, DNS, and DHCP servers in an enterprise environment
Experience with deploying new virtual environments from the ground up
Proven experience with on premise hyper converged solutions (HPE Simplivity preferred) and SAN storage solutions
Experience installing software, performing system maintenance and building servers
Understanding of CI/CD pipelines and infrastructure as code
Excellent communication and interpersonal skills, comfortable liaising with remote users and partners
Independently motivated with a “team player” mentality
Proficiency in change management methodologies, best practices, tools and techniques applied in internal initiatives
Knowledge of Agile methodology and the ability to work with agile teams to meet deliverables of the company based off this methodology
Detail-oriented, multi-tasking, self-directed, with the ability to prioritize tasks
Excellent interpersonal and communication skills
Ability to travel up to 10 -25% depending on location

Nice To Haves

Experience managing IT projects in the cruise industry preferred
Knowledge of application architecture a plus

Responsibilities

Participate in the design, configuration, and maintenance of server operating systems (Linux & Windows)
Monitor and maintain multiple VMware vSphere environments, utilizing hyper-converged infrastructure
Responsible for making operational decisions within all VMware environments associated with system/application activity and performance to ensure stability of the environment
Ability to build out and maintain the physical data centers to include server racks, cooling, power, and cabling
Develop on-prem DevOps practices and procedures for deploying and maintaining infrastructure and applications
Automate routine tasks and reporting; including monitoring their effectiveness - work smarter, not harder
Monitoring server performance and implementing changes necessary to maintain acceptable performance levels.
Ensuring the availability and recoverability of all systems
Responsible for building VM templates and servers as requested by the business and project leads
In depth knowledge of core services with Active Directory: DNS/DHCP, domain controllers, MS PKI, DFS, OU structure, windows file services, GPO validation and design
Strong working knowledge of the LDAP protocols and solutions
Strong understanding and can offer other emergent technologies and open source solutions to optimize the data center operations
Participates in developing plans for the desktop environment, considering capacity, and makes recommendations to leadership
Provide guidance on best practices on how to maintain client operating system images, scripts, GPO’s, and application packages
Strategize, plan, and implement routine patching across all servers (both Linus and Windows) and client workstations
Monitor daily backups and resolve related issues to failed backups within hyperconverged infrastructure, VMware, and within HP StoreOnce
Prepares and validates failover planning in case of disaster
Participate in sprint planning sessions and provide estimations on technical implementation of future Agile based projects