Data Center Engineer-2

Huntington National Bank•Columbus, MI

1d•Hybrid

About The Position

Description Summary: The Network Engineer 2's primary duties include initial implementation of technical designs. Primary duties include overseeing daily data center operations, leading teams of SmartHands technicians while ensuring consistent execution of standards, procedures, and best practices. The role includes supervising facility operations such as power, cooling, cabling, and Colo assigned SmartHands services. Ensures rapid incident response, drives up time and SLA compliance, and leads change control, root cause analysis, and long-term corrective actions. Handle capacity planning by forecasting space, power, cooling, storage/network infrastructure. Collaborating with facilities and engineering to support expansions or infrastructure upgrades. Acting as a senior customer liaison, manage escalations, project work, and communication. Additionally, oversee physical security, compliance with audit frameworks, and adherence to access control protocols. Budget oversight, vendor coordination, inventory management, and procurement are also key responsibilities, along with continuous process improvement, adoption of monitoring and DCIM tools (Nlyte a plus). Ensure environmental and safety compliance, lead emergency preparedness, and collaborate with cross functional teams to support strategic and operational initiatives. Duties and Responsibilities: Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue. Documents small-to medium-scale projects and delivers presentations with minimal supervision. Dissects complex situations and refocuses on critical technology tasks. Must have a high degree of technical expertise/professional mastery to recommend process improvements. Is often consulted by peers and seen as the informal leader on tactical problems. Provide Level 1/2 engineering support for the corporate enterprise network. Verify hardware/software requirements, design and configure Local Area Network/Wide Area Network, Data Center Network and/or Voice Network Technologies. Perform network equipment provisioning, equipment configuration, installation, monitoring and troubleshooting. Supports network technologies and provides a high level of user support. Maintains current professional and technical skills. Keeps abreast of current and emerging technologies, how they integrate and drive value for Huntington. Performs other duties as assigned.

Requirements

Associates Degree or relevant working experience
3+ years of related experience working within a production data center environment
Advanced understanding of business technology drivers and their impact on architecture design
Advanced understanding of performance and monitoring
Proficient in more than one specific infrastructure technology
Advanced understanding of best practices and HNB policies
Advanced troubleshooting skills
Excellent communications skills (written and verbal) and ability to work both independently and in a group
Ability to effectively multi-task and prioritize
Self-directed and accountable
Has experience in the data center environment, understandings of the criticality of a mission critical data center
Redundancies from a physical layer, as well as power

Nice To Haves

Professional working experience with Nlyte, or any other DCIM tool (Data Center Infrastructure Management)
Hands on experience with Microsoft Layers, (Excel, Word, Power Point, Visio, etc)
Cross functional work with all hardware engineering streams including mainframe, storage, compute, cyber security, network, data center vendors, and other hardware engineers
Professional experience with ServiceNow, or other incident management tools
Professional experience with reporting tools; building dashboards, or familiarity with data analytics for reporting purposes
Technical certifications as required, CCNP preferred

Responsibilities

Overseeing daily data center operations
Leading teams of SmartHands technicians while ensuring consistent execution of standards, procedures, and best practices
Supervising facility operations such as power, cooling, cabling, and Colo assigned SmartHands services
Ensuring rapid incident response, drives up time and SLA compliance, and leads change control, root cause analysis, and long-term corrective actions
Handling capacity planning by forecasting space, power, cooling, storage/network infrastructure
Collaborating with facilities and engineering to support expansions or infrastructure upgrades
Acting as a senior customer liaison, manage escalations, project work, and communication
Overseeing physical security, compliance with audit frameworks, and adherence to access control protocols
Budget oversight, vendor coordination, inventory management, and procurement
Continuous process improvement, adoption of monitoring and DCIM tools (Nlyte a plus)
Ensuring environmental and safety compliance, lead emergency preparedness, and collaborate with cross functional teams to support strategic and operational initiatives
Providing effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue
Documenting small-to medium-scale projects and delivers presentations with minimal supervision
Dissecting complex situations and refocuses on critical technology tasks
Recommending process improvements
Providing Level 1/2 engineering support for the corporate enterprise network
Verifying hardware/software requirements, design and configure Local Area Network/Wide Area Network, Data Center Network and/or Voice Network Technologies
Performing network equipment provisioning, equipment configuration, installation, monitoring and troubleshooting
Supporting network technologies and provides a high level of user support
Maintaining current professional and technical skills
Keeping abreast of current and emerging technologies, how they integrate and drive value for Huntington
Performing other duties as assigned
Assisting in administrative duties and assist raised floor manager where necessary
Providing support to Manager and Team lead as necessary
Working with vendors such as electricians and cabling contractors as well as the Colocation vendors
Responsible for move, adds and changes understand the change control and approval process
Assisting with incidents as needed
Overseeing space and power planning as well as space and power monitoring and utilization reporting of raised floor environment
Communicating across multiple IT groups
Helping with the building and support of multiple data centers at one time