Amazon-posted about 18 hours ago
Full-time • Mid Level
Fort Worth, TX
5,001-10,000 employees

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. AWS is growing rapidly, and we are looking for a Senior Manager to join our expanding Infrastructure Operations team. The Senior Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing department heads who own data center facility infrastructure including the operational availability of mechanical, electrical and plumbing systems. The pace, scale, and growth of Amazon’s data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level, Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it. The ideal candidate for this role will understand data center IT infrastructure, data center facilities infrastructure and understand how the two coexist. If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you’ve been looking for! AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software/hardware, and network engineers, supply chain specialists, security experts, engineering technicians, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

  • Hiring, managing, and developing the operations management team including facilities managers, chief engineering managers and engineering operations technicians.
  • Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
  • Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the entire mechanical/electrical/plumbing infrastructure to facilitate the daily operation.
  • Operation and maintenance of mechanical, electrical, and controls systems for Amazon data centers to include preventive maintenance, corrective maintenance, and change management.
  • Vendor management of colocation data center services providers, if required, to meet or exceed contracted performance SLA’s.
  • Oversight of a preventative maintenance system and the adherence to schedules, evaluation and performance of our infrastructure supporting the data center operations.
  • Experience in successful insourcing and/or outsourcing specific maintenance task balancing internal skillsets with frugality.
  • Safety, security, and availability incident response, incident management, and incident resolution.
  • Continuous improvement of operational processes, procedures, methods, and tools.
  • 2+ years of management experience
  • 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
  • Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
  • Experience in management
  • Experience as a general contractor and in vendor management (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution
  • Experience hiring, developing, and managing high-performing technical teams
  • Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA
  • Experience owning the operation of a mission-critical team or product
  • Experience with large-scale technical operations or large-scale compute farms
  • Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
  • Our compensation reflects the cost of labor across several US geographic markets.
  • The base pay for this position ranges from $137,900/year in our lowest geographic market up to $292,700/year in our highest geographic market.
  • Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
  • Amazon is a total compensation company.
  • Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
  • For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service