Data Center Chief Engineer , AWS DC Operations Engineering (DCEO)

Amazon • Jeffersonville, OH

8h • Onsite

About The Position

Join our dynamic Data Center Engineering Operations Team and become a critical
architect of the infrastructure that powers global cloud computing. You'll play
a pivotal role in maintaining the heartbeat of Amazon Web Services' physical
infrastructure, ensuring seamless operations that support millions of customers
worldwide.

The Data Center Chief Engineer (CE) is responsible for ensuring that all
electrical, mechanical, and fire/life safety equipment within the data center is
operating at peak efficiency. This involves both planned preventative
maintenance of equipment, daily corrective work, and emergency response to
emergent issues. The CE serves as an expert technical resource reporting to a
site’s Data Center Facility Manager, interacting with onsite Engineering
Operations Technicians (EOT) and any third-party vendors. They are expected to
be a singular focal point for all facility operations within a given data center
and to support Amazon within its owned and operated data centers. Data center
equipment that supports mission-critical servers must maintain better than
99.999% uptime.

Chief Engineer will be responsible for managing small-to-medium large impact
projects from conception to completion. These projects can involve large amounts
of independent work as well as collaboration with external support groups
including engineering, automation, processing, and finance in both local and
global settings. The CE will be tasked with creating and delivering milestones,
obtaining and tracking quotes for all necessary costs, and documenting project
results for future implementation at other facilities. The goals of such
projects are for the CE to drive innovation and resiliency while reducing
operational costs in the facilities.

The Chief Engineer directs, trains and supports EOT’s in their role of providing
hands-on electrical and mechanical equipment troubleshooting and operations.
Implementation and execution of site/equipment-specific training exercises is
also expected. This equipment includes, but is not limited to, stand-by diesel
generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical
treatment systems, pumps, motors, VFD’s, and building automation systems.

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

Effective May 15, 2017, logical access to the AWS GovCloud region will be
restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be
accessed from outside of the United States)

Requirements

• 4+ years of data center experience including industrial electrical and mechanical systems
• Experience with reading and writing procedures, technical documents, and engineering drawings
• 4+ years of administrative experience including Microsoft Office products
• Experience leading technical teams through daily operations, maintenance evolution's, and complex troubleshooting
• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Nice To Haves

• Associates or higher in engineering field or mechanical or electrical trades
• Experience in construction or project management
• PMP, Lean Six Sigma, or equivalent certifications
• Training-lead informal training
• Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment.

Responsibilities

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed
• Perform root cause analysis of equipment failures
• Troubleshoot and report of facility and data sever-level events within internal SLA
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Provide training and guidance to Engineering Operations Technicians
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Ensure all security procedures are adhered to by vendor and Amazon staff
• Utilize internal CMMS to manage building workflows
• Communicate complex technical information to a non-technical audience
• Using Microsoft Office suite (Outlook, Excel, PPT, Word) and other computer programs such as PDF, QUIP, and other dashboards and scheduling tooling.
• Instruct others on scheduling, ticketing, and providing mentorship in developing solutions.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree