Data Center Chief Engineer , DCEO

Amazon•New Albany, OH

About The Position

Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Requirements

3+ years of electrical or mechanical, or 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
Experience with reading and writing procedures, technical documents, and engineering drawings
3+ years of administrative experience including Microsoft Office products
Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment.

Nice To Haves

Experience in construction or project management
Data center engineering operation experience
Experience leading technical teams through daily operations and maintenance evolutions

Responsibilities

Act as the primary escalation point for all facilities-related issues.
Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA).
Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture.
Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
May assist in the building out of new facilities and assist in projects to increase current facility efficiency
Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
Communicate complex technical information to a non-technical audience.
Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
Ensure all safety procedures are adhered to by vendor and Amazon staff
Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks