Amazon-posted 2 months ago
$83,100 - $185,000/Yr
Full-time • Mid Level
Fairless Hills, PA

As part of AWS's Data Center Engineering Operations team, you will work with front-line responders to support the operations of powerful data centers. The Chief Engineers (CE) play a crucial role in maintaining and operating critical infrastructure systems, ensuring they are prepared for any situation. This position involves working with advanced technology and practices to meet the demands of a changing market, while fostering a culture of learning and evolution within the team.

  • Act as the primary escalation point for all facilities-related issues.
  • Oversee operation and management of routine and emergency services on critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, and building monitoring systems.
  • Perform root cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements (SLA).
  • Provide training and guidance to Engineering Operations Technicians and work with Facility Manager to set team culture.
  • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
  • Assist in the build-out of new facilities and projects to increase current facility efficiency.
  • Work outside of normal business hours for routine maintenance and respond to out-of-hours emergency calls.
  • Communicate complex technical information to a non-technical audience.
  • Coordinate projects with IT managers and other business leaders to manage capacity and optimize plant safety, performance, reliability, and efficiency.
  • Ensure all safety procedures are adhered to by vendor and Amazon staff.
  • Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
  • Utilize Microsoft Excel, Word, Outlook, and other basic administrative tools for day-to-day tasks.
  • 3+ years of relevant technical position, or 2+ years of professional or military experience.
  • 3+ years of electrical or mechanical experience.
  • 3+ years of data center or mission-critical facilities experience.
  • 4+ years of data center engineering experience.
  • Associate's degree or Bachelor's degree.
  • Experience in team leadership.
  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • life_insurance
  • disability_insurance
  • paid_holidays
  • paid_volunteer_time
  • tuition_reimbursement
  • employee_stock_purchase_plan
  • professional_development
  • flexible_scheduling
  • work_from_home_options
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