Amazon-posted 3 months ago
$83,100 - $185,000/Yr
Full-time • Mid Level
Douglasville, GA

Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.

  • Act as the primary escalation point for all facilities-related issues.
  • Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, etc.
  • Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).
  • Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture.
  • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
  • May assist in the build out of new facilities and assist in projects to increase current facility efficiency.
  • Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
  • Communicate complex technical information to a non-technical audience.
  • Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
  • Ensure all safety procedures are adhered to by vendor and Amazon staff.
  • Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
  • Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks.
  • Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical).
  • 3+ years of electrical or mechanical experience.
  • 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience.
  • 4+ years of Data Center Engineering Experience.
  • Associates or Bachelor’s Degree.
  • Experience leading a team.
  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • life_insurance
  • disability_insurance
  • paid_holidays
  • paid_volunteer_time
  • tuition_reimbursement
  • employee_stock_purchase_plan
  • professional_development
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