Data Center Cable Journeyman

Black Box•Bowling Green, OH

About The Position

The Infrastructure Technician III is a senior‑level, hands‑on technical expert who leads the installation, testing, and troubleshooting of complex structured cabling and low‑voltage systems in mission-critical environments. This role sets the standard for quality, safety, and workmanship while mentoring junior technicians and supporting the successful delivery of high-stakes data center and enterprise infrastructure projects. If you're a highly skilled technician who thrives on solving complex challenges, mentoring others, and delivering excellence in high stakes environments like data centers, enterprises, and advanced facilities—this is where your experience becomes impact.

Requirements

Deep knowledge of TIA/BICSI standards and ICT best practices
Fiber fusion splicing (including high strand ribbon fiber)
Fiber & copper termination and testing (Fluke DSX8000, OTDR, VFL)
Patch panel installation, rack and stack, and network device mounting
Reading/creating port maps and technical documentation
Ability to use laptops/tablets with digital work software
Understanding of switching, routing, and low voltage signal flow
Positive “can do” attitude and strong team leadership mindset
Punctual, professional, and reliable
Exceptional client facing communication skills
Strong collaboration and conflict resolution abilities
High attention to detail and pride in workmanship
Ability to work independently with minimal supervision
Associate degree or technical certification or equivalent work experience
5+ years installing, maintaining, and troubleshooting low voltage cabling systems
Proven ability to install, terminate, test, and certify copper and fiber systems

Nice To Haves

Knowledge of Cisco router installation and configuration (preferred)

Responsibilities

Install, service, upgrade, and decommission complex structured cabling systems, including Cat5e/Cat6/Cat6A, fiber optic systems, and low voltage technologies.
Execute high skill work such as fusion splicing high strand ribbon fiber, terminating and testing copper and fiber, and performing advanced troubleshooting.
Install and remove infrastructure components including racks, cable trays, cabinets, pathways, and network devices.
Apply deep knowledge of TIA/BICSI standards, building codes, and life safety requirements.
Conduct Fluke DSX8000 testing, OTDR testing, inspection, documentation, and remediation.
Install servers, rack and stack equipment, patch panels, bonding, firestopping, and cable channeling.
Troubleshoot and support network devices; experience with Cisco routers is a strong plus.
Act as the first level of field leadership: ensuring Safety First, followed by Quality, then Production.
Mentor and guide Technicians I & II, leading by example in workmanship, professionalism, and customer service.
Coordinate workflows with team members to keep projects on schedule and compliant with scope.
Serve as a customer facing technical professional with exceptional communication and service skills.
Provide clear updates on project status, technical challenges, and resolutions.
Support emergency service requests, ensuring timely response and SLA compliance.
Maintain accurate electronic and written documentation for time, materials, testing results, and work progress.
Request tools, supplies, and materials to ensure readiness and jobsite efficiency.
Participate in required meetings, training, and workshops to maintain expertise and certifications.

Benefits

Joining Black Box means you’ll have the opportunity to work on exciting, highly visible projects with our customers.
You’ll get to know large and small organizations across the world and work to deliver best in class IT solutions.
You’ll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies.
In addition to these rewarding experiences, you’ll have access to our comprehensive Total Rewards Program.
Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.

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