68065023 - DATA BASE CONSULTANT / DEPUTY APPLICATION LIFECYCLE MANAGEMENT ADMINISTRATOR

State of Florida-posted 6 days ago

Full-time • Mid Level

Tallahassee, FL

1,001-5,000 employees

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This position serves as the Deputy Application Lifecycle Management Administrator for the Technical Architecture Unit, in the Office of Florida Health Care Connections (FX) in the Agency for Health Care Administration. The Deputy Application Lifecycle Management Administrator is responsible for helping manage and optimize the FX Program's application lifecycle management processes in contact with our lead Application Lifecycle Management Administrator. They will be responsible for the configuration, operation, and maintenance of our Atlassian Application Lifecycle Management suite of tools. This position reports directly to the lead Application Lifecycle Management Administrator. Key responsibilities for this position are listed below.

Administer and Support Atlassian Tools
Manage the configuration, user access management, and content management, and maintenance of Atlassian products (JIRA, Confluence, Bitbucket, Artifactory, Bamboo, etc.)
Troubleshoot and resolve technical issues related to the Atlassian suite of tools.
Coordinate testing and validation of new features and bug fixes.
Configure and Customize Tools
Work closely with the lead Application Lifecycle Management administrator, as well as vendor and operations teams to identify opportunities to improve the software development lifecycle and Application Lifecycle Management processes.
Work with Project Management to implement and improve Project Management strategies, such as Agile development.
Process Improvement
Work closely with the lead Application Lifecycle Management administrator, as well as vendor and operations teams to identify opportunities to improve the software development lifecycle and Application Lifecycle Management processes.
Work with Project Management to implement and improve Project Management strategies, such as Agile development.
User Training and Support
Train and assist users in effectively utilizing Atlassian tools, including onboarding new team members.
Develop and maintain Application Lifecycle Management training documentation, knowledge base articles, and self-help resources.
Collaborate with cross-functional teams to define and implement tool requirements
Monitoring and Reporting
Operational procedures to mature the FX Operating Model from an Application Lifecycle Management Perspective.
Create bidirectional integrations between Application Lifecycle Management’s and other vendor technologies.

Knowledge of Jira cloud and Jira Service Management
Knowledge of Agile Methodologies
Knowledge of Application Lifecycle Management
Basic knowledge of Jira application programming interface (API)
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities
Strong written and verbal communications
Ability to read and understand technical documentation
Proficiency in Microsoft Office Suite and operations management software.
Ability to analyze data and make informed decisions.
Strong problem-solving skills, time management skills, and attention to detail.
2 years of experience in Application Lifecycle Management Administration or a similar role.

Preference for candidates with the Project Management Professional Certification.
Preference for experience working in the health care sector.
Preference for Atlassian Certified Professional or Atlassian Certified Associate.
Preference for bachelor’s degree in Computer Science, Information Technology or related field.

Health insurance (i.e., individual and family coverage) to eligible employees
Life insurance; $25,000 policy is free plus option to purchase additional life insurance
Dental, vision and supplemental insurance
State of Florida retirement options, including employer contributions
Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
Ability to earn up to 104 hours of sick leave annually
Nine paid holidays and 1 personal holiday each year
Opportunities for career advancement
Tuition waivers (accepted by major Florida Colleges/universities)
Student loan forgiveness opportunities (eligibility required)
Training opportunities
Flexible Spending Accounts
Shared Savings Program for select medical services
Lower copays for prescription drugs
Health and Wellness discounts

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68065023 - DATA BASE CONSULTANT / DEPUTY APPLICATION LIFECYCLE MANAGEMENT ADMINISTRATOR

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