Data and Reporting Analyst

COALITION FOR RESPONSIBLE COMMUNITY DEVELOPMENT•Los Angeles, CA

just now•Onsite

About The Position

The Learning & Evaluation Department supports CRCD’s mission of being a results-driven organization that provides high-quality programming. The Data & Reporting Analyst works under the close direction of senior personnel and has moderate understanding of four core department functions 1) data system administration, 2) data collection and monitoring, 3) data analysis and reporting, 4) data development and inquiry support. The Data & Reporting Analyst will support all programmatic departments in the organization: housing and supportive services and workforce development. ESSENTIAL DUTIES & RESPONSIBILITIES Position roles and responsibilities include, but are not limited to: Data System Administration Conduct frequent data migration, manipulation, merging of large, complex data sets from a variety of sources Develop and facilitate trainings on data systems for program staff Manage and maintain internal and external data systems and provide technical assistance as needed Manage Helpdesk ticketing system for data requests and technical support Data Collection and Monitoring Review and validate data entry across all data systems to ensure data entry is accurate, effective, and efficient Develop and manage data collection processes and validation practices and procedures Support in creating and use of data monitoring tools such as dashboards, flowcharts, presentation decks Data Analysis and Reporting Produce monthly outcome and performance indicator dashboards and weekly enrollment reports Support program directors with completing outcome reports including reports for funders, internal reviews, and marketing materials Assist with developing data visualizations and presentations for internal and external audiences, including graphs, tables, dashboards, etc. drawing on programmatic and secondary data source Support in the implementation, administration, and analysis of various evaluation tools such as surveys, focus groups, assessments Data Development and Inquiry Support Identify and support in gathering data sources, calculating baseline, setting targets, and benchmarks aligned to grant requirements Provide coaching to program staff on the understanding of data reports and progress to meet goals Support programming to develop a cycle of improvement through data coaching

Requirements

1 to 2 years’ experience or education. Experience with non-profits and governmental grants a plus.
Strong project management skills, professional written and verbal communication, and detail oriented.
Ability to create, add or manipulate systems to capture/enter daily contact data
Understanding of designing, planning, conducting, and evaluating one or more service areas in which CRCD is engaged
Experience navigating data management software and merging and migrating large data sets. CalJOBS, Salesforce, or other case management software experience highly preferred
Experience using data to support and drive programmatic decision-making and improvement
Familiarity with data visualization and presentation skills. Knowledge in using Excel or other software to develop graphs and tables for a general audience. Experience using Tableau a plus
Self-directed and capable of working to meet quick turnaround and deadlines independently.
Self-directed and capable of working to meet quick turnaround and deadlines independently.
Excellent social/interpersonal skills and writing ability commensurate with the communication and reporting requirements of the position
Proven analytic skills, including mining, evaluation, analysis, and visualization.
Knowledge of and experience with Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint)
Working knowledge in data tracking systems and tools
Aptitude in decision-making and problem-solving
Excellent professional writing skills commensurate with reporting requirements of the position.
Excellent social/interpersonal and communication skills enabling a friendly, customer service. relationship with partner organizations.
Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate

Nice To Haves

Experience with non-profits and governmental grants a plus.
CalJOBS, Salesforce, or other case management software experience highly preferred
Experience using Tableau a plus

Responsibilities

Conduct frequent data migration, manipulation, merging of large, complex data sets from a variety of sources
Develop and facilitate trainings on data systems for program staff
Manage and maintain internal and external data systems and provide technical assistance as needed
Manage Helpdesk ticketing system for data requests and technical support
Review and validate data entry across all data systems to ensure data entry is accurate, effective, and efficient
Develop and manage data collection processes and validation practices and procedures
Support in creating and use of data monitoring tools such as dashboards, flowcharts, presentation decks
Produce monthly outcome and performance indicator dashboards and weekly enrollment reports
Support program directors with completing outcome reports including reports for funders, internal reviews, and marketing materials
Assist with developing data visualizations and presentations for internal and external audiences, including graphs, tables, dashboards, etc. drawing on programmatic and secondary data source
Support in the implementation, administration, and analysis of various evaluation tools such as surveys, focus groups, assessments
Identify and support in gathering data sources, calculating baseline, setting targets, and benchmarks aligned to grant requirements
Provide coaching to program staff on the understanding of data reports and progress to meet goals
Support programming to develop a cycle of improvement through data coaching