Data and AI Project Manager

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY

1d•$75,000 - $90,000

About The Position

The Office of Data & Innovation is the engine of Heartshare's technology transformation. We are building a modern Azure Data Lakehouse, advancing AI governance through our DAIGI framework (Data, AI & Innovation Governance Initiative), and launching AI pilots that directly improve outcomes for the people we serve. This is a high-impact role for a mission-driven project manager who thrives at the intersection of technology, data, and human services. The Project Manager will be responsible for end-to-end coordination of initiatives spanning data analytics, performance management, data infrastructure, and AI governance — ensuring projects are delivered on time, within scope, and aligned with our organizational and compliance standards.

Requirements

Bachelor’s degree in project management, Information Systems, Public Administration, Social Work, or a related field
3+ years of experience managing complex, cross-functional technology or data projects
Demonstrated experience with project management methodologies (Agile, Scrum, Waterfall, or hybrid)
Proficiency with project management tools such as Asana, Jira, Monday.com, or Microsoft Project
Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences
Proven ability to manage multiple workstreams simultaneously in a fast-paced environment
Commitment to the mission of supporting underserved populations
System Thinking
Stakeholder Management
Organized & Detali-Oriented
Proactive Problem-Solving
Data Literacy
Collaborative Leadership
Equity & Mission Alignment

Nice To Haves

PMP, PMI-ACP, or equivalent project management certification
Experience working in a nonprofit, healthcare, behavioral health, or human services organization
Familiarity with HIPAA compliance requirements and data privacy best practices
Exposure to data platforms (Azure, Databricks, Power BI) or EHR systems (e.g., Therap, Welligent, Netsmart)
Experience supporting AI governance, responsible AI initiatives, or technology ethics frameworks
Bilingual skills (Spanish, Haitian Creole, or other languages spoken by Heartshare communities) a plus

Responsibilities

Data Infrastructure & Systems Integration Manage project plans, timelines, and workstreams for the Azure Data Lakehouse buildout, including EHR, billing, and HRIS data integrations Coordinate with IT, vendors, and program stakeholders to ensure data pipelines, system integrations, and platform configurations are delivered on schedule Track milestones, surface risks, and escalating blockers across infrastructure workstreams Maintain documentation for data architecture decisions, integration specs, and technical onboarding materials
AI & Data Governance (DAIGI) Support the operations of DAIGI workgroups (Digital Tools & Optimization, AI-Guided Clinical Documentation, Person-Centered GPT, and others) by coordinating meetings, tracking action items, and managing workgroup documentation Manage project tracking for AI vendor assessments, HIPAA compliance reviews, and responsible AI pilots Develop and maintain a governance calendar, policy review tracker, and workgroup reporting dashboards Coordinate stakeholder communications across executive leadership, compliance, clinical, and programming teams
Data Analytics & Performance Management Support the planning and delivery of analytics projects, including cross-program performance dashboards, outcomes reporting, and quality metrics initiatives Coordinate with internal teams and external partners (e.g., NYIN, OPWDD, ACS) on standardized reporting frameworks and data submission timelines Facilitate sprint planning, retrospectives, and status reporting for analytics and data product deliverables Maintain the Data & Innovation project portfolio, ensuring visibility into workload, priorities, and capacity across the team
Stakeholder Engagement & Change Management Serve as a key point of contact for cross-functional project teams, keeping stakeholders informed and engaged Draft and distribute project updates, executive summaries, and board-level reporting materials Support changing management activities for new tools and platforms, including communication planning and training coordination. Contribute to a culture of continuous improvement within the Data & Innovation office

Benefits

Rewarding work in a team environment.
Paid vacation, sick, personal days, and holidays.
403(B) retirement plans with employer contribution.
Health, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible spending account (Dependent Care, Medical, Parking, and Transit).
Employee appreciation programs and events.
Tuition assistance program.
Professional development opportunities.
Wellhub discount
Verizon Wireless discount.
BJs membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.