DATA ANALYTICS SUPERVISOR

Franklin County, OH•Columbus, OH

38d

About The Position

The Data Analytics Supervisor will lead efforts to o support child welfare staff in identifying, interpreting, and utilizing data to enhance service delivery and improve outcomes for children, youth, and families in alignment with the agency's strategic plan. This role will ensure that data collection, analysis, and reporting align with culturally responsive practices and the agency's broader equity initiatives. The position includes supervision and oversight, mentoring and guidance, and professional development for two direct report team members - the Data Analyst Coach and the Data Liaison Coordinator - in alignment with organizational goals and staff development.

Requirements

72 months experience or training in data analytics, statistical analysis or research methods along with at least 12 months of supervisory and/or management principles & techniques
OR Completion of associate core program in data analytics, computer science, information systems, computer engineering, applied mathematics, statistics, industrial/systems engineering, or related field AND 54 months experience or training in data analytics, statistical analysis, or research methods AND 12 months experience in supervisory and/or management principles & techniques
OR Completion of undergraduate core program in data analytics, applied mathematics, statistics, industrial/systems engineering, or related field AND 48 months experience in data analytics, statistical analysis, or research methods, AND 12 months experience in supervisory and/or management principles & techniques
OR equivalent of Minimum Class Qualifications for Employment Noted Above
Masters or doctoral degree in Social Work, Social Sciences, Public Administration, Education, Data Science, Human Resource, or a related field and 5 years of post-degree experience in utilizing data insights to enhance organizational decision making.
Experience conducting quantitative and quantitative research and/or evaluation using a variety of methods (surveys, focus groups, interviews, etc.).
Experience coaching others on data interpretation and use within a social service field.
Experience managing staff.
Experience using analytic tools such as Excel, Power Bl, R or other statistical software and retrieving and manipulating data through Structured Query Language (SQL).
Knowledge of: data analytics, statistical analysis, data visualization software.
Skills in: Microsoft Office Suite, data analysis software, statistical analysis software (e.g. SAS, SPSS, R), business intelligence (Bl) & data visualization tools (e.g. Tableau, PowerBI, Cognos), coding and reporting (e.g. Python, R).
Ability to: acquire data from multiple sources, work with structured and unstructured data, understand somewhat abstract field of study, deal with many variables & determine specific action, use statistical analysis, use proper research methods in gathering data, develop complex reports, gather, collate & classify information about data, people or things.

Responsibilities

Develop and implement strategies to enhance agency's overall data literacy and use.
Foster collaboration between the Evaluation Department and other agency units to support data-driven decision making including the development of unit specific data experts/liaisons.
Supervise, mentor, and provide professional development to direct reports (Data Analyst Coach and Data liaison Coordinator) to assist in co.aching, data use capacity building, and the coordination of Random Moment Sampling (RMS).
Assist Director of Evaluation in creating and updating Department policies, procedures, guides, and work plans.
Support agency workgroups and committees as needed by providing a data-informed perspective.
Implement culturally responsive data collection, analysis, and reporting methods that respect diverse experiences and family/community contexts.
Guide the agency in collecting, entering, and using data to reflect lived experiences, address disparities, and promote systemic equity.
Collaborate on analyzing and reporting disproportionality data to identify trends affecting marginalized populations and assist in developing agency actions to address and ameliorate.
Assist staff in identifying data and evidence-informed insights to guide program improvement.
In consultation with program areas, identify gaps in data and/or report needs and work with the Evaluation Department's Business Intelligence Manager to address.
Lead implementation of the agency's data use readiness assessment and develop strategies, programs, and trainings to address identified needs.
In coordination with the Professional Development Department, conduct training sessions on data literacy, interpretation and inference making, and report creation - including data visualization.
Lead the agency's Data Bytes sessions to enhance data literacy and enhance use of data for planning and decision making.
In conjunction with the Evaluation Department's Business Intelligence Manager and the Information Technology Department, ensure that front line staff have accessible tools and resources for using data effectively.
Serve as the Evaluation Department lead for development of data strategy.
Help construct a system of ownership and responsibility of key data elements and outcome measures for which each program area is responsible
Assist in the development and tracking of Strategic Plan measures.
Assist in filling ad hoc reporting requests.
Ensure agency compliance with the timeliness and accurate entry of RMS observations and support improvements to the RMS process.
Performs other related duties as assigned.