As a Data Analytics Specialist, you will be at the forefront of transforming data into actionable insights that drive global service delivery enhancements. In this role, you will provide critical insights to service line leaders, empowering them to make data-driven decisions that improve service delivery. You will develop and maintain advanced analytics solutions, dashboards, and models to monitor and forecast operational performance. Identifying trends and opportunities for improvement, you will proactively address issues with relevant teams. Enhancing operational efficiency through automation and machine learning, you will ensure data accuracy and compliance. You will communicate insights and recommendations clearly to stakeholders, helping them understand the implications of the data. Additionally, you will promote best practices in analytics and foster a culture of data literacy and self-reliance among stakeholders.