Data, Analytics Platform Governance & Operations Software Engineer III

Bank of America•Plano, TX

17h•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns. Global Banking and CRM Technology (GBCT) seeks an Data, Analytics Platform Governance & Operations Software Engineer III role to will play a key role in supporting GBAZ foundational capabilities, ensuring stable production operations (L3), and driving tenant governance activities across the platform. This role requires strong technical depth, ownership mindset, and the ability to work collaboratively with engineering, operations, and business partners across Enterprise Credit business partners and other Credit technology groups, in Global Banking Data, Analytics and Reporting (GBDART) organization.

Requirements

10+ years of software development / monitoring experience on large, complex systems - preferably financial domain
5+ years of experience in Data Applications (Oracle, Hadoop)
Familiarity with operational tools such as AppDynamics, Dynatrace, Splunk, PPM, Jira, or internal equivalents.
Knowledge of monitoring tools, logging frameworks, and incident management processes.
Experience using relational database and SQL skills
Ability to perform complex root‑cause analysis and drive technical solutions end‑to‑end

Nice To Haves

Experience in banking domain (Commercial Credit / Risk)
Skills: Application Development
Automation
Influence
Solution Design
Technical Strategy Development
Architecture
Business Acumen
DevOps Practices
Result Orientation
Solution Delivery Process
Analytical Thinking
Collaboration
Data Management
Risk Management
Test Engineering

Responsibilities

Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
Automates manual release activities
Designs, develops, and maintains automated test suites (integration, regression, performance)
Provide technical support for core GBAZ platform components, ensuring reliability, resiliency, and adherence to engineering standards.
Support onboarding activities for new tenants, including environment setup, access governance, configuration validation, and operational readiness.
Partner with engineering teams to analyze platform issues, identify root causes, and implement permanent fixes.
Contribute to platform maturity by enhancing monitoring, automation, and operational tooling.
L3 production support, including off-hours support when needed
Design and implementation of low-latency, high-availability, and performant applications
Serve as the Level 3 escalation point for production issues impacting GBAZ tenants and Credit Sync-related workloads.
Lead troubleshooting of complex incidents involving data pipelines, integrated services, and cloud-based components.
Review incident patterns and implement preventative solutions through engineering improvements.
Maintain runbooks, operational procedures, and knowledge base documentation.