United Airlines-posted about 1 year ago
Full-time • Mid Level
Chicago, IL
Air Transportation

The Data Analytics Manager at United Airlines is responsible for leveraging data analytics to improve operational excellence and application performance. This role involves developing relationships with stakeholders, analyzing data to identify trends, and implementing process improvements. The manager will lead the deployment of BI solutions, create dashboards, and communicate insights to senior leadership, ensuring data-driven decision-making across the organization.

  • Develop and maintain relationships with key stakeholders across Digital Technology and Product teams.
  • Gather data from various sources to interpret patterns and trends for Operational Excellence.
  • Analyze application performance and identify error patterns to recommend improvements.
  • Design and implement internal process improvements for greater scalability.
  • Lead the deployment and upkeep of Power BI workspaces and SQL scripts for actionable insights.
  • Build trusted data products, including dashboards and reporting tools for leadership.
  • Communicate updates and insights to senior leadership through presentations.
  • Bachelor's degree in Engineering, Data Science, Economics, or a related field.
  • 4+ years of experience in Data Analysis, Business Intelligence, or Data Engineering.
  • Advanced SQL skills and expert-level experience with BI dashboarding tools like Power BI.
  • Strong problem-solving skills and ability to use data to solve complex issues.
  • Outstanding writing, communication, and presentation skills.
  • Master's degree in Information Systems, Aviation Management, or an MBA.
  • 1+ years of leadership experience.
  • 3+ years of experience in a Fortune 500 company.
  • AWS Certified Data Analytics certification.
  • Experience with DataDog, AppD, Kibana, and enterprise monitoring systems.
  • Previous experience in the airline or travel industry.
  • 401(k)
  • Parental leave
  • Space available travel privileges
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