Data Analytics Lead
About The Position
At PayPal, we are building a world-class analytics organization to power the next generation of decision-making for small and medium-sized businesses (SMBs). We are seeking a Manager of Data Analytics to lead a high-performing team of analysts focused on delivering insights that directly influence product strategy, commercial performance, and strategic OKR execution. This is a critical role within the SMB Analytics & Reporting function. You will be responsible for managing analytics workflows from intake to delivery, and aligning closely with cross-functional stakeholders in Product and Commercial teams. As PayPal transitions to a more automated, AI-native reporting environment, this leader will help bridge foundational execution with the organization's future vision-driving clarity, scale, and actionability across all analytics deliverables
Requirements
- Minimum of 8 years of relevant work experience in business analytics, product analytics, or strategy roles; prior experience managing analysts required.
- Strong command of SQL and experience working in a modern BI and data environment (e.g., Looker, Tableau, dbt, Snowflake).
- Proven track record of partnering with cross-functional teams to translate business questions into high-quality insights.
- Experience managing analytics backlog, project scoping, stakeholder intake, and delivery processes.
- Excellent communication and storytelling skills-you can simplify complexity and deliver clear, actionable narratives.
- Comfortable working in an environment undergoing transformation toward automated and AI-augmented analytics.
- Bachelor's degree or equivalent experience in a quantitative or business field; advanced degree a plus.
Nice To Haves
- Familiarity with SMB or B2B product environments.
- Exposure to OKR-based performance management or executive reporting cycles.
- Experience contributing to or leading BI automation and insight delivery modernization efforts (e.g., Slack-native alerts, AI-powered narrative tools).
Responsibilities
- Lead and mentor a pod of data analysts in executing analytics projects that deliver actionable, high-quality insights aligned with business priorities.
- Partner closely with business stakeholders to understand key initiatives, roadmaps, and OKRs-and translate those into prioritized analytics work streams.
- Manage the analytics intake and prioritization process to ensure resources are focused on the highest-impact business needs.
- Ensure rigor and consistency across analytics outputs, maintaining high standards for data quality, business context, and reproducibility.
- Support strategic planning and operational performance reviews with robust insight packages, ranging from funnel diagnostics to commercial segmentation to white space analysis.
- Foster a collaborative, transparent team culture that encourages proactive problem-solving and clear communication with partner teams.
- Identify opportunities for continuous improvement in analytics tooling, process automation, and self-service data access.
Benefits
- PayPal is committed to fair and equitable compensation practices.
- The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
- We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
