Data Analytics Engineer

MassMutual•Springfield, MA

12h

About The Position

As a Data Analytics Engineer focused on Salesforce analytics within the Business Data Strategy & Business Technology (BDSBT) team, you will play a critical role in enabling governed, actionable insights that improve productivity, customer experience, and operational efficiency—while aligning with enterprise data strategy and governance standards. Rather than simply building solutions, you will guide the design and implementation of analytics capabilities by translating complex business requirements into clear technical specifications for enterprise engineers. Acting as the bridge between enterprise data architecture and business-side reporting needs, you will ensure Salesforce data flows appropriately into the enterprise data warehouse, support in-app decision-making for real-time needs, and uphold guardrails for formal reporting through the governed semantic layer. Success requires deep understanding of data pipelines, models, and source systems, combined with the ability to influence stakeholders and maintain transparency through documentation and disciplined work tracking. The Team The Business Data Strategy & Business Technology (BDSBT) team is a dynamic group of data stewards, data strategists, and data analytics engineers in Operations’ Business Intelligence, Reporting, and Analytics (BIRA) organization turning complex business needs into actionable technology solutions. We foster a culture of transparency, collaboration, and disciplined execution and regularly collaborate with Operations, Enterprise Technology & Experience (ETX), and BIRA colleagues, serving as the critical connector between business priorities and technical delivery. What makes us unique is our ability to blend deep technical expertise with business acumen, ensuring every solution aligns with strategy and accelerates outcomes. The Impac t As a Data Analytics Engineer focused on Salesforce analytics and other Operations platforms, you will build advanced logic using native Salesforce tools (Lightning App Builder, flows, context services) to create dynamic, contextual, and actionable analytics experiences. Your work will ensure that embedded dashboards and reports are not just visible, but intelligently tailored to user roles and record context, enabling real-time decision-making and direct action within the workflow. You will also design and maintain dataflows and recipes to prepare and integrate data for analytics, and leverage APIs to deliver personalized insights, making analytics a seamless and essential part of the user experience. You will ensure Salesforce operational data integrates seamlessly into the Enterprise Data Warehouse and that in-app analytics support real-time decisions. In this role, you will apply governance practices to maintain data quality, standardize KPI logic, and build trust in reporting and collaborate with Data Engineering to deliver reliable, documented pipelines and partner with analytics teams to harmonize Salesforce insights with governed Tableau reporting. By promoting reusable components, tracking work in Jira, and supporting prioritization, you enable efficiency, transparency, and consistent metrics across platforms.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Systems or related technical field.
3+ years’ experience with Salesforce
2+ years in data engineering, data modeling, data integration or data warehousing and working with technology partners.
3+ years’ experience with BI tools such as Tableau, Alteryx, Power BI or similar technologies.
2+ years’ experience with Master Data Management and Data Governance frameworks
2+ years’ experience writing and using SQL or SOQL.

Nice To Haves

Prior experience in the financial services industry bridging the gap between business and technology data analytics and reporting needs.
Experience in agile environments and proficiency in using Jira
Demonstrated leadership in driving transparency and collaboration.

Responsibilities

Build advanced logic using native Salesforce tools (Lightning App Builder, flows, context services) to create dynamic, contextual, and actionable analytics experiences.
Ensure that embedded dashboards and reports are not just visible, but intelligently tailored to user roles and record context, enabling real-time decision-making and direct action within the workflow.
Design and maintain dataflows and recipes to prepare and integrate data for analytics, and leverage APIs to deliver personalized insights, making analytics a seamless and essential part of the user experience.
Ensure Salesforce operational data integrates seamlessly into the Enterprise Data Warehouse and that in-app analytics support real-time decisions.
Apply governance practices to maintain data quality, standardize KPI logic, and build trust in reporting and collaborate with Data Engineering to deliver reliable, documented pipelines and partner with analytics teams to harmonize Salesforce insights with governed Tableau reporting.
Promote reusable components, tracking work in Jira, and supporting prioritization, you enable efficiency, transparency, and consistent metrics across platforms.

Benefits

Regular meetings with the BDSBT and BIRA teams.
Focused one-on-one meetings with your manager.
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups.
Access to learning content on Degreed and other informational platforms.
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.

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