Zynga-posted 3 months ago
Austin, TX
Publishing Industries

At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Zynga's mission is to connect the world through games. Its vision was that gaming would become a mass market activity, and 'play' would be an important verb in our daily lives. As a part of this vision, Zynga Analytics partners with studios to release and grow multiple games, while also owning the analytics stack and central tools. Zynga's Data Science and Analytics team uses our unique and expansive data to model and predict user behavior, making our games more personalized and more fun to play! We continually strive to better understand our players!

  • Work with large amounts of data to find opportunities to improve the player experience and present insights on optimal VIP outreach strategies.
  • Develop clear narratives from data using visualization tools that capture VIP engagement & health, player support, and campaign stats.
  • Extend support to the Player Support team to identify improvement opportunities in customer satisfaction, while optimizing for internal costs.
  • Collaborate with game analysts and product managers to better quantify the impact of PSO's campaigns on overall game performance.
  • Provide adhoc support to account managers and senior stakeholders in measuring the effectiveness of off-beat campaigns, joint collaborations, and sweepstakes.
  • Fluent in SQL; Intermediate experience with programming in Python.
  • Adept in at least one visualization tool such as Tableau.
  • Experience in CRM or sales analytics is helpful.
  • Demonstrated experience with some or all of the following: data mining, optimization, experimental design, computational analytics, and reporting.
  • Ability to work effectively in a fast-paced environment with changing priorities.
  • Strong written and oral communication skills.
  • 2+ years of work experience in data analytics or data science roles.
  • BS in Computer Science, Math, Statistics, Economics, or other quantitative field; Masters, MBA or PhD preferred.
  • World-class benefits package that helps support and balance the needs of our teams.
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