Data Analyst – Warehouse Operations

Tellworks Communications • Jeffersonville, IN

4h • Onsite

About The Position

This role is responsible for the day to day operational activities, Tier 1 IT tickets, and customer account activities (including order management, reporting/analysis, inventory monitoring, & project management activities). The candidate will perform duties as assigned under the direction of management to support the national wireless customer. An ideal candidate models and acts in accordance with our guiding principles and core values.

Requirements

• Self-starter with expert verbal and written communication skills
• Analytical with strong problem-solving abilities
• Detailed data mining and manipulation(SQL experiencerequested)
• Moderate to expert user of MS Office Suite and ability to learn new software quickly
• Strong customer relationship skills
• Ability to work in a cross-functional environment
• Education: High School diploma or GED required
• 1 year of program management/customer service experience preferred

Responsibilities

• Interface with the customer, commercial organization, ITresourcesand internal support functions
• Identify, prioritize, and communicate functional and technical requirements to theappropriate cross-functionalorganizations
• Manage moderately tohighly complexsolutions; to support the organization and project management activities
• Support the implementation and execution of proposed/new solutionsfor key development
• Maintaindaily open communicates with IT and operations
• Maintain email communications andtimelyresponses to our customer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED