About The Position

Has responsibility to meet or exceed the required expectations of our "ESP" (Exceptional Service Provider) program (refer to the Employee Handbook). The Data Analyst is a key part of the data processing and project management team that helps to improve the efficiency and effectiveness of the Bank. The role of a Data Analyst is to work closely with project management and data processing to develop ongoing programs, strategic analyses, and provide actionable data to departmental and senior management.

Requirements

  • Demonstrated proficiency in interpersonal communications, verbal and written, is mandatory. This position requires daily interaction with employees, management, and vendors; concise communication, translation and interpretation of various concepts are critical.
  • Demonstrated strength in issues of process, problem resolution, presentation skills and ability to manage multiple projects.
  • Proven analytics skills, including mining, evaluation, analysis, and visualization.
  • Minimum 3 years experience in data analysis
  • Minimum 3 years experience with DOMO, Tableau, Power BI, or other analytics system (preferred)
  • Minimum 3 years experience with SQL or equivalent certification
  • Familiarity with one or more project management software packages.
  • Minimum 3 years of work experience with a financial institution or third-party core systems provider.
  • Financial institution report writing and data experience preferred.
  • The position requires daily interaction with employees throughout the Bank and the ability to create cross-departmental working relationships is essential.

Nice To Haves

  • Prior knowledge of bank core system applications, ancillary applications, and Microsoft desktop applications is highly desired.
  • Experience with FIS products and services is a plus.
  • Certified Analytics Professional or similar in specific data application

Responsibilities

  • Contributing to organization success, job effectiveness, relationships, and customer satisfaction.
  • Build and maintain Key Performance Indicators (KPI's), dashboards, reports, and data related products in a supportable and extensive way using organizationally accepted tools and methods.
  • Support analytics platform development through participation in data engagements to understand current and future state data driven requirements or opportunities, including any gaps and documenting needs in a way that can translate into work requirements or actionable plans.
  • Identify patterns and trends in data sets to support process improvement efforts or revenue opportunities. Analyze results of data reports for anomalies, accuracy, and applicability to business lines.
  • Train others in basic data gathering techniques using existing ancillary software and Microsoft Office tools. Develop/ support/ train others on processes for proper handling, processing and cleansing of data
  • Maintain the retention schedule for bank data and ensure proper disposal and deletion of data when appropriate.
  • Act as backup and partner to system administrator.
  • Develop, implement, and maintain reporting and analytics as requested.
  • Identify, collect, clean, analyze, interpret and improve current reports and reporting needs.
  • Create easy-to-understand visualizations and inferences for front line, management, executives, and others.
  • Utilize data to identify trends and opportunities for growth or improvement.
  • Create analytics to encourage innovation across the organization to align with organization strategy.
  • Create appropriate documentation for projects including task plans, Gantt charts, resource plans, status reports, risk logs, etc.
  • Act as an operational and core application support resource to all departments within the bank.
  • Other duties as assigned or deemed necessary by Division Manager to ensure a continuous workflow of daily operations.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Credit Intermediation and Related Activities

Education Level

No Education Listed

Number of Employees

251-500 employees

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