State of Texas-posted about 1 month ago
Full-time • Mid Level
Onsite • Austin, TX
1,001-5,000 employees
Executive, Legislative, and Other General Government Support

We are seeking a creative and experienced Data Analyst V to join the Department of Analytics and Evaluation (A&E) in TWC's Information Innovation & Insight (I|3) division. Please note that the position is in-office only and does not offer a remote work option. The Data Analyst will learn quickly, value public service, and pursue analytical work to unlock the power of data to improve TWC's services for Texas employers, individuals, families, and communities. Our office is located at 101 E 15th St, Austin, Texas. We will only consider applicants who include an attached resume and a cover letter explaining interest in the position and why it would be a good fit. The Data Analyst will work with the Education, Career, and Training Services (ECATS) team, which has eight members. The team specializes in TWC's Adult Education & Literacy (AEL) and Career & Training (C&T) data. The Adult Education and Literacy (AEL) program builds foundational skills in adult learners. This includes parents and caregivers, with a family-literacy strand that helps them understand child development and become full partners in their children's learning. Beyond its primary focus on adult learners, AEL also prepares adult-education instructors to engage effectively with vulnerable families, and, through partnerships with local early-childhood providers, helps connect children from underserved backgrounds to high-quality early education and care. The Department of Labor's (DOL) Career and Training Programs (C&T) are aimed at improving the employment prospects of adults, youth, and dislocated workers. DOL's C&T Programs also include initiatives such as Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), the Noncustodial Parent Choices Program (NCP), and various veterans' services. Members of the ECATS team operate collaboratively in an environment that encourages cross-training and peer mentorship with other workforce program areas, including but not limited to, vocational rehabilitation, unemployment insurance, and childcare. Staff are mostly self-directed and produce high-quality research and evaluation work as well as proactively creating and applying complex statistical models to solve system problems. The Data Analyst will work under limited supervision with broad latitude for the use of initiative, creativity, innovation, and independent judgment. In addition, the position offers access to a wealth of networking and professional development opportunities across I|3, TWC, and with national workforce system partners. Candidates must have excellent active listening skills and deliver criticism and feedback in constructive and sensitive ways. They must have direct prior experience with workforce programs in a policy or data analytical context. This role requires advanced verbal and written communication skills to translate complex data into clear insights, develop documentation, and present results to leadership and cross-functional teams. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas, specifically, to the Austin area.

  • Develop, implement, and optimize databases, data collection systems, statistical modeling, and data analytics techniques
  • Contribute to experimental or quasi-experimental studies to assess causal impact of AEL and workforce program interventions
  • Conduct multiple simultaneous tasks and prepare ad hoc analyses and reports on short timeframes
  • Formulate and deploy methods for mitigating and correcting data entry, integrity, and collection issues
  • Present, interpret, and meaningfully contextualize data for technical and nontechnical audiences
  • Communicate and collaborate effectively with AEL, workforce, and other program staff, subject matter experts, and others
  • Develop and follow data governance, peer review, and quality assurance policies and protocols
  • Demonstrate proficiency in computer programming and data analytic software use
  • Perform other work duties as assigned and required to cultivate the agency's programs; and
  • Commit to continuous professional development to cultivate technical skills and program knowledge.
  • Perform related work as assigned.
  • Four years of full-time experience in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field.
  • Relevant academic credits may be applied toward experience qualifications for this position.
  • Will have Knowledge of SQL, SAS, SPSS, Python and/or R, plus training and/or experience in applying descriptive and inferential statistical techniques for business and economic decision making, and mixed methods qualitative and quantitative program evaluation. Will also have training and/or experience in additional analytical techniques, such as forecasting; general and generalized linear models; nonparametric statistical hypothesis testing; and/or interactive data visualization.
  • Leadership and project coordination experience and has advanced coding and querying skills and directs reporting functions by automation and efficient process creation, or evaluation functions by mixed method studies, or applies data science techniques like predictive analytics, natural language processing, and machine learning.
  • A Family Friendly Certified Workplace.
  • Competitive starting salary: $7,200.00 - $8,300.00/month
  • Defined Retirement Benefit Plan
  • Optional 401(k) and 457 accounts
  • Medical Insurance
  • Paid time off, including time for vacation, sick and family care leave
  • Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
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