Data Analyst

Chicago Bulls-posted 4 days ago

$60,000 - $70,000/Yr

Full-time • Entry Level

Onsite • Chicago, IL

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Data Analyst Position Overview: The Chicago Bulls Business Strategy and Analytics Department is a team of strategic critical problem solvers who champion a continuous improvement mentality across the organization. Our mission is to collaborate with key decision makers across the business and empower them with data and insights to better serve our fans. The Data Analyst will serve as a strategic partner to business stakeholders, driving data quality, system optimization, and actionable insights that enable data-driven decision-making across the organization.

Manage the day-to-day operations of our CRM system (Microsoft Dynamics) and key integrations
Partner closely with Ticket Sales & Service teams and other departments to design and implement strategic solutions, including data models and BI dashboards, that drive business performance and inform critical decisions
Build and standardize SQL queries, data models, and reporting templates that enable team members to quickly extract insights and maintain consistent metrics across departments
Continuously optimize CRM configuration based on evolving business requirements and end-user feedback, implementing enhancements that improve system usability and adoption
Identify, research, and implement new tools, workflow automations, and system integration opportunities to eliminate manual processes and increase operational efficiency
Establish and enforce data governance standards, including validation rules, naming conventions, and data entry protocols to ensure accuracy, integrity, and completeness across all systems
Champion CRM and analytics adoption across the organization by providing training, documentation, and ongoing support to strengthen data-driven culture

Bachelor's degree (or equivalent experience) with a consistent track record of professional and personal achievement
1-2 years of professional experience, preferably in a data or CRM focused role
Strong proficiency in SQL with experience querying and managing data in cloud data warehouses (Snowflake experience preferred)
Demonstrated ability to create effective data visualizations using BI tools (Tableau preferred)
Hands-on experience with CRM platforms, ideally Microsoft Dynamics 365
Advanced Microsoft Excel skills including pivot tables, complex formulas, and data analysis functions
Proficiency in Microsoft PowerPoint for presenting findings and recommendations to stakeholders
Great interpersonal and communication skills with the ability to establish relationships and share findings with both technical and non-technical team members
An eye for the details because data quality is paramount
Analytical and problem-solving expertise that will help uncover and address inefficiencies
High tolerance for nuance with the ability to adapt quickly to changes in the business
Business literacy driven by the application of data and insights to drive strategy and results
Entrepreneurial spirit that thrives in a high profile, small business, balancing multiple projects across different functions

Low premiums for healthcare, dental, and vision coverage
100% paid premium for basic employee life insurance and disability coverage
401(k) with employer match plus annual discretionary contribution
Flexible spending account for healthcare and dependent care as well as commuter benefits
Paid time-off including vacation, sick, holiday, days of significance, and parental leave
Complimentary home game tickets, parking, and gym access
Complimentary snacks, lunch and dinner (if working games / events)
Pet Insurance

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