Data Analyst

Cboe Global Markets•Chicago, IL

41d•Hybrid

About The Position

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities. Location Overview Cboe HQ is located in the historic Old Post Office district, it’s a landmark that blends classic architecture with modern amenities. The building features expansive spaces with high ceilings and large windows, offering an abundance of natural light and panoramic views of the city skyline and the Chicago River. With its prime location in the heart of downtown, the OPO Building provides easy access to major transportation hubs, including Union Station and multiple CTA lines, making it convenient for commuters. The building is home to a variety of amenities, including restaurants, a fitness center, and collaborative workspaces, creating a vibrant and dynamic work environment in one of Chicago's most iconic areas. Role Overview This Data Analyst reports to the Client Engagement Platform Manager and is responsible for overseeing the development and maintenance of our Salesforce instance and integrated toolsets, including advanced data visualization tools like Sigma Computing. This role is focused on advanced data management, reporting, integration, and actionable insights to support strategic decision-making. This role is pivotal in advancing our data and analytics capabilities, ensuring the seamless integration of complex data sources, and delivering high-impact insights that drive our strategic initiatives.

Requirements

Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related field.
2+ years of experience in data analysis, with a strong focus on Salesforce administration and advanced SQL.
Proficiency in data visualization tools like Tableau and Sigma Computing.
Strong experience with Python scripting and VIM language.
Excellent analytical, problem-solving, and project management skills.
Ability to work collaboratively with cross-functional teams and communicate effectively with stakeholders.

Responsibilities

Oversee operational administration, configuration, and support of the Salesforce platform, including user setup, profiles, roles, groups, security and permissions, workflows and validation rules, and custom objects and fields.
Maintain and advance current workflows and data structures to align with evolving business objectives.
Advise on and execute system enhancements, collaborating with business line leaders to meet new requirements.
Monitor and analyze site metrics, system performance, and user activity to ensure optimal functionality.
Perform regular data audits to identify integrity issues and opportunities for process improvements.
Develop and implement advanced SQL queries to address complex data discrepancies and streamline marketing and Salesforce data integration.
Create and manage data models in Sigma Computing, facilitating the combination of Salesforce data for sustainable future use.
Use Python scripting to generate weekly summaries, providing stakeholders with easy access to client data.
Develop complex dashboards and actionable insights in Sigma Computing to support strategic decision-making.
Build advanced flows and automations in Salesforce to drive operational efficiency.
Perform integrations between Salesforce and third-party applications, ensuring seamless data flow and system compatibility.
Maintain and schedule advanced Python jobs, utilizing VIM language for navigating the analytics layer and updating scheduled jobs as needed.
Create and manage data mapping structures to ensure alignment and synchronization between Pardot and Salesforce, enhancing marketing operations and facilitating future analysis.
Collaborate on continuous improvement initiatives to enhance user experiences and increase efficiencies.
Train users on Salesforce functionality, new features, and workflow enhancements.
Consult with business stakeholders to gather and confirm business requirements, producing functional, technical, and system design documentation.
Develop and create reports and dashboards in Sigma and Salesforce to support the delivery of key business metrics.

Benefits

Fair and competitive salary and incentive compensation packages with an upside for overachievement
Generous paid time off, including vacation, personal days, sick days and annual community service days
Health, dental and vision benefits, including access to telemedicine and mental health services
2:1 401(k) match, up to 8% match immediately upon hire
Discounted Employee Stock Purchase Plan
Tax Savings Accounts for health, dependent and transportation
Employee referral bonus program
Volunteer opportunities to help you give back to your communities
Complimentary lunch, snacks and coffee in any Cboe office
Paid Tuition assistance and education opportunities
Generous charitable giving company match
Paid parental leave and fertility benefits
On-site gyms and discounts to other fitness centers
Paid Time Off