Data Analyst

New England Donor Services•Waltham, MA

11h•$95,000 - $102,000•Hybrid

About The Position

Come join our team and become part of what the Boston Globe has recognized as one of the Top 100 Women-Led Businesses in Massachusetts 2018 - 2025! Saving lives through organ and tissue donation is the mission uniting our employees and drives the work we do. New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 55 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With nearly $150M in operating revenues, NEDS employs 398 clinical and non-clinical staff members throughout New England and across the country. Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve. Due to the hybrid requirements for this role we are currently only interviewing local candidates for this role. This role is a blend of modern data storytelling and traditional business intelligence. The Data Analyst position will be responsible for designing high-end dashboards, maintaining a legacy data reporting environment, and serving as the primary point of contact for ad-hoc data requests. This role is beyond just "making charts.” They will bridge raw data and business strategy, helping NEDS move beyond "what happened" to understand "why it happened" and assist with "what we should do next." Employees are responsible for maintaining and nurturing NEDS’ Culture and Capabilities by upholding these capabilities and leading by example. NEDS Culture: Dedicated, Driven, Dynamic. NEDS Capabilities: Perform Technical &/or Clinical Duties and Expectations as Required in their Role in the FOCUS AREAS/ESSENTIAL JOB FUNCTIONS. Fuel High-Performing Teams, Recognize Others, Model Respect & Empathy, Think Critically & Execute using Data-Driven Decisions, Communicate, Collaborate, & Influence with Emotional Intelligence, Create Accountability & Deliver Results, Think Strategically, Innovate, & Impact Change, Champion Learning & Development.

Requirements

Ability to collect, analyze, and present data to identify patterns, trends, and relationships among variables
Demonstrable ability to design and deploy data visualization dashboards
Solid foundational knowledge of SQL (T-SQL/SQL Server preferred)
Ability in writing queries and stored procedures involving multi-table joins, subqueries, and common table expressions (CTEs)
Ability to identify and interpret regulatory, business, and system requirements and then incorporate them into processes utilizing systems design thinking
Strong interpersonal, written and verbal communication skills
Ability to critically think, problem solve, and work productively both independently and as a team participant
Skilled in active listening and proven ability to handle sensitive and confidential information
Is a self-starter with an insatiable curiosity
Seeks new opportunities and practical solutions
Finds new and better ways to perform job and functions
Displays ingenuity in anticipating and meeting unexpected situations
Ability to prioritize and manage multiple priorities in a fast-paced environment
Ability to analyze highly complex situations with multiple variables and make sound recommendations
Ability to handle highly confidential information in a professional manner
High level of judgment and discretion
Bachelor’s Degree with preferred majors in Data Analytics, Business Intelligence, Computer Science, Statistics, Mathematics, Economics, or a related quantitative field
0–2 years of experience in a data-centric role
Must be vaccinated and boosted for COVID-19
Local candidates for this role (due to hybrid requirements)

Nice To Haves

Recent college graduates with relevant internship experience or significant academic project work is beneficial
Basic exposure to Python (Pandas) or R for data manipulation preferred
Experience in technical writing or creating user-facing manuals for software/tools preferred
Previous experience or coursework related to healthcare is helpful

Responsibilities

Designing high-end dashboards
Maintaining a legacy data reporting environment
Serving as the primary point of contact for ad-hoc data requests
Bridge raw data and business strategy, helping NEDS move beyond "what happened" to understand "why it happened" and assist with "what we should do next"
Maintaining and nurturing NEDS’ Culture and Capabilities by upholding these capabilities and leading by example
Perform Technical &/or Clinical Duties and Expectations as Required in their Role in the FOCUS AREAS/ESSENTIAL JOB FUNCTIONS
Fuel High-Performing Teams
Recognize Others, Model Respect & Empathy
Think Critically & Execute using Data-Driven Decisions
Communicate, Collaborate, & Influence with Emotional Intelligence
Create Accountability & Deliver Results
Think Strategically, Innovate, & Impact Change
Champion Learning & Development

Benefits

Generous paid time-off program
Health, Dental, Vision, and Mental Health insurance coverage
2x Annual Salary Life Insurance
Fertility Benefits
Inclusive Healthcare Programs
Flex Spending Account Options
403(b) Retirement Plan with Organizational Contributions
Tuition Reimbursement
Employee Assistance Program (EAP)
Pet Insurance
Working Advantage discounts Program
Personal career and skill development opportunities
Corporate sponsored events like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more!
Competitive salaries
Healthcare Reimbursement Account
Short-Term and Long-Term Disability Coverage