The Data Analyst position is responsible for configuring all types of managed vision care products in the system, utilizing both the Product Key Sheet method and manual configuration. The role requires ensuring product configuration accuracy through the use of configuration tools for both manual and automated product creation. The Data Analyst will write SQL queries and export data from databases to analyze and troubleshoot configuration issues, as well as perform issue resolution of requests. Additionally, the analyst will maintain relationships with Implementation Managers and Account Managers, fostering a cohesive cross-functional, results-driven working environment. The position involves self-managing the completion of work inventory in production queues within established quality and turnaround time service levels, coordinating and participating in cross-functional team activities for issue resolution, and recommending process and system enhancements to drive improvements. The analyst will also support the management team with ongoing training activities, miscellaneous projects, resolving issues, and serving as a subject matter expert for all Configuration requests.