Data Analyst, Quality & Business Performance

HJ Staffing • Tampa, FL

2d

About The Position

We are seeking a Data Analyst, Quality & Business Performance to join our Operational Performance Team. This isn't your typical "report-pulling" role; we need a systems thinker who can dive into "scrappy" healthcare data and use Statistical Process Control (SPC) to tell the story of our claims operations.
You will be responsible for distinguishing "noise" from "signals," helping us understand whether a spike in denials is a random fluke or a process shift that requires immediate intervention. If you have a passion for Lean Six Sigma principles and a deep understanding of the healthcare claims lifecycle, we want to talk to you.

Requirements

• Industry: 3-5 years in a health plan, healthcare services company, or closely related field.
• Domain Expertise: 3+ years in healthcare operations (Authorizations or Claims) with a focus on quality/performance.
• Technical Mastery: Expert Excel Skills: Must be proficient in Power Query, Pivot Tables, and advanced formulas.
• Statistical Proficiency: Demonstrated ability to apply Standard Deviation and Control Charting to operational outcomes.
• Education: Bachelor’s degree in Health Informatics, Business, or a related field (or 7+ years of direct experience).
• Residency: Must be a US Citizen or Green Card holder located on the East Coast.

Nice To Haves

• Hands-on SQL experience for data extraction and transformation.
• A background in Lean Six Sigma or quality improvement analytics.
• Experience with claims editing or payment integrity concepts.
• Master’s degree in Health Informatics or Healthcare Administration.

Responsibilities

• Analyze Claims Outcomes: Monitor denials, approvals, and partial approvals using industry-standard SPC and control charting.
• Signal Detection: Distinguish normal variation from data shifts that signal a need for process review.
• Data Transformation: Take raw, unpolished extracts and transform them into meaningful control charts and actionable insights.
• System Design: Assist in designing and implementing healthcare IT solutions to ensure they meet both business needs and strict regulatory requirements.
• Stakeholder Communication: Present findings with a focus on interpretation over polish. We value the "so what" behind the data more than a pretty slide deck.
• Continuous Improvement: Stay current on SPC signal rules (trends/shifts/out-of-control) and apply them to improve validation workflows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level