Data Analyst- Performance Excellence

Nor-Lea Hospital District • Lovington, NM

46d

About The Position

Data Analytics Specialist serves as initial support for the assigned EPIC application's operation (transactional) data and reporting request. Reporting Analysts create and maintain reports, dashboards, and other data visualization tools. Works through assigned tickets/issues and resolves problems of a routine nature, performing updates or edits to existing data extracts and reporting or developing new routine extracts and reports. Ability to create, update, analyze, share and validate data with consideration for the influence of missing information and outliers. Communicates technology changes, optimizations, and upgrades to end users. Responds and assists customers immediately upon request and follows up on previous interactions to ensure issue resolution, escalation, or issue closure as appropriate. Serves as subject matter expert (SME) of Epic Reporting, Dashboards. Assist, investigate and solve reporting concerns with recommendations to clinical departments and hospital staff. Able to effectively communicate with other end users and is perceived as approachable and reliable.

Requirements

• Ability to effectively build relationships with customers through positive interaction
• Ability to prioritize responsibilities and organize workload to ensure that timeframes are met
• Problem solving
• Listening skills/empathy
• Computer skills
• Accurate notes and records
• Attention to detail
• Ethical conduct
• Strong analytic abilities with demonstrated aptitude for quantitative analysis and attention to detail
• Ability to identify, analyze, and effectively address complex issues
• Ability to establish positive working relationships with a variety of individuals and promote collaboration
• Proficiency in Microsoft Office Suite
• High School Diploma or General Education Degree Required

Nice To Haves

• 2 years working in an EPIC or other EHR environment preferred.
• Bachelor's degree in Information Technology, Finance, Healthcare, or related field or equivalent education/experience preferred
• Certification in EPIC Reporting or SQL preferred
• Certification in Power BI preferred

Responsibilities

• Serves as initial support for the assigned EPIC application's operation (transactional) data and reporting request
• Create and maintain reports, dashboards, and other data visualization tools
• Works through assigned tickets/issues and resolves problems of a routine nature, performing updates or edits to existing data extracts and reporting or developing new routine extracts and reports
• Create, update, analyze, share and validate data with consideration for the influence of missing information and outliers
• Communicates technology changes, optimizations, and upgrades to end users
• Responds and assists customers immediately upon request and follows up on previous interactions to ensure issue resolution, escalation, or issue closure as appropriate
• Serves as subject matter expert (SME) of Epic Reporting, Dashboards
• Assist, investigate and solve reporting concerns with recommendations to clinical departments and hospital staff
• Effectively communicate with other end users and is perceived as approachable and reliable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED