Data Analyst (Operations)

Nalu Medical-posted 3 months ago

Full-time • Mid Level

Carlsbad, CA

101-250 employees

Computer and Electronic Product Manufacturing

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We are seeking a Data Analyst to support our Operations team by transforming complex data into actionable insights that drive efficiency and accuracy. This fully in-office role (Carlsbad, CA) will collaborate with cross-functional teams to enhance processes, develop and maintain reporting, and ensure data integrity across multiple business systems. The ideal candidate will bring strong analytical skills, a collaborative mindset, and a commitment to supporting operational excellence in a dynamic, fast-growing environment.

Develop strong working relationships with the Customer Service and Operations teams to align processes and the various IT systems to ensure operational success
Create consistent, accurate, and timely reporting for various stakeholders in the Customer Service/Operations organization. Examples include Days on Hand, Stuck order performance, Sales Order Processing timelines, and Call Center phone data
Ensure consistency and integrity of data fields across a variety of systems and platforms: NetSuite, FLEX, Power BI, PAR
Assist in automating data compilation and reporting from our ERP and affiliated systems
Prevent data mapping failures and maintain robust reporting
Monitor and troubleshoot live data flows across inventory and order fulfillment systems
Monitor and enhance Power BI dashboards to ensure accurate and timely reporting
Provide analytical support for inventory processes including PAR and FIRE
Collaborate onsite with cross-functional teams - especially Sales Operations and IT - to resolve issues and optimize workflows
Support configuration and testing of system integrations, automations, and webhooks

Bachelor's degree in Computer Science, Marketing or Business/Business Administration
Minimum of 3 years of relevant experience in a data analysis role
Understanding of data structures and best practices in business analytics
Ability to navigate multiple systems, understand data sources and hierarchy, and compile and report business metrics
High fluency in Microsoft Office products, with expert knowledge in Power Query and Excel, including VBA code
Desire to embrace change and uncertainty that comes with high growth organizations
Self-starter and self-motivated with strong time management skills and the ability to operate independently while under stress
Ability to customize reports for various internal and external stakeholders
Ability to communicate effectively amongst multiple teams and team members

Experience with NetSuite and Power BI preferred

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