Data Analyst, Marketplace Services

Fitch Group • New York, NY

174d • $100,000 - $125,000 • Hybrid

About The Position

Fitch Group is currently seeking a Data Marketplace Services Analyst based out of our New York office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we're home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference.

Requirements

• Strong analytical skills with extensive experience in SQL for writing reports and performing data wrangling; familiarity with Python and BI tools is also beneficial
• 5+ years of experience working with complex data problems
• A consultative mindset with the ability to simplify complex data topics for a business audience
• Proven ability to juggle multiple priorities and deliver high-quality outputs under time pressure
• Excellent communication and collaboration skills
• Strong sense of accountability, ownership, and follow-through
• Bachelor's degree in a data-related or business discipline preferred

Nice To Haves

• Experience supporting data platforms, BI tools, or data products
• Experience working with data in financial services, especially credit markets
• Prior success in a data enablement or consulting role
• Familiarity with Jira

Responsibilities

• Serve as the first point of contact for Marketplace users, triaging and managing incoming requests, and ensuring timely, high-quality support
• Collaborate directly with business users to understand their goals and provide practical guidance on how to use data available in the Marketplace
• Analyze and prepare datasets to support business use cases, particularly for teams without in-house data expertise
• Lead demos, conduct training sessions, and create self-serve materials to help users onboard and adopt Marketplace capabilities
• Translate technical information into clear, actionable guidance tailored for non-technical audiences
• Identify recurring needs and feedback themes to inform product improvement and scale support processes
• Maintain documentation and knowledge base content to drive transparency and ease of use

Benefits

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree