Data Analyst II - (Hybrid On-site in Bridgewater, MA)

BrightBridge Credit Union•Bridgewater, MA

4h•Hybrid

About The Position

Want to turn your analytical skills into a rewarding career at BrightBridge? As a Data Analyst II based in our Bridgewater corporate office, you will play a key role in maintaining and enhancing our data and reporting systems, ensuring our teams have the information they need to make confident and informed decisions. You will manage our Data Warehouse, create and maintain reports and metrics, and support departments across the credit union with analytical insights that drive performance and growth. You will also assist with regulatory exams, audits, and risk management processes, ensuring data integrity and operational excellence throughout the organization. This position offers the opportunity to work both independently and collaboratively, helping BrightBridge continue to serve members with precision, insight, and care. Why You’ll Love Working Here A collaborative team culture where your contributions matter Ongoing training and career development opportunities Competitive pay, benefits, and the chance to grow with a supportive organization The satisfaction of making a real difference in your community every day

Requirements

Bachelor’s degree or equivalent experience required.
Minimum four years’ experience in data management with two years’ in management. Data analyst experience within the banking industry preferred.
Software: Solid Desktop Application Knowledge including Microsoft Office Suite, Adobe Acrobat, Microsoft M365, Smartsheet, Forms setup and Crystal Reports setup/configuration
Core Data Processing: Strong knowledge of banking systems including: core processing, digital banking, loan origination systems, and collections systems.
Data Analytics: Microsoft SQL Server Management Studio, Crystal Reports, SQL, PowerBI, Dashboard Design and Configuration.
Strong interpersonal, written/verbal communication, organizational skills needed.
Must be able to analyze and resolve complex problems.
Must possess good communication and organization skills.
Must be able to handle multiple tasks effectively and accurately.
Must have excellent problem-solving skills and possess a professional and positive attitude.

Responsibilities

Manages and develops ad-hoc and recurring analytical reports for the various departments.
Develops, updates, and schedules department and workflow specific dashboards.
Constructs complex data queries to support data and analytical needs of the Credit Union.
Validates report and analytical output to ensure accuracy and quality prior to distribution to business owners.
Works with leaders and departments across BrightBridge to understand their business needs and key data points to drive high-quality insights and data-driven decision making.
Maintains a working knowledge of key performance indicators for business areas across the Credit Union. Leverages this knowledge to build strategic reports, analyze data, and offer data insights.
Supports projects that involve data movement across systems or to third parties. Develops plan for the data movement, documents the data flow, and generates the extracts or reports.
Validates data quality and mapping from the Credit Union’s systems into the data warehouse or other reporting systems. Works to rectify any data quality issues.
Monitors the data loads from the Credit Union’s systems into the data warehouse or other reporting systems. Ensures that data loads occur on their regular schedule and rectifies any load errors.
Develops and integrates business intelligence goals using the CU industry’s best practices and software tools.
Documents, monitors and maintains a data flow diagram in and out of the credit union and through the various credit union applications.
Optimizes and monitors the performance and efficiency of the Data Warehouse.
Ensures regularly scheduled backups are performed on the data warehouse.
Acts as a technical liaison between the credit union and the Core Data Processor, and Ancillary products service providers.
Assists in Regulatory Examinations and Internal Audits to ensure the correct observance of policies and procedures.
Assists in the evaluation of service providers to determine their levels of service rendered to the credit union. Performs Due Diligence on existing and new Technology vendors as needed.
Responsible for completion of all regulatory and compliance training, inclusive of BSA.
Performs additional duties as requested.