Data Analyst, Emerging Talent Intern

Metropolitan Transportation Authority-posted about 2 months ago
Full-time • Intern
Onsite • New York, NY
5,001-10,000 employees
Executive, Legislative, and Other General Government Support
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NYCT provides safe, efficient, and reliable service to nearly 6 million customers a day. Our Field Operations team includes train operators and conductors, train service supervisors, tower operators, dispatchers, and many others who keep the trains moving. The team at the Operations Control Center, the nerve center of our system, monitors service around the clock, communicates, and responds to disruptions and major incidents, to keep the trains running on schedule. We operate a fleet of more than 6,400 revenue cars, along with hundreds of pieces of work equipment, 24-hours a day, 7 days a week. The Emerging Talent Intern will use the Rail Control Center (RCC) Database to do various analysis and reporting related work. Intern will be responsible for maintaining administrative files and records, conduct inquiries and issue reports based on various divisional audits. Responsibilities will include, but not limited to:

  • Gathering and evaluating pertinent data.
  • Processing reports/queries.
  • Preparing summaries, using Microsoft 365
  • Update databases (Rail Control Center Systems, EAM/INFOR)
  • Draft Memorandums
  • Update and Maintain Microsoft Teams Files/Folders
  • Communicate with admin personnel to update systems for the betterment of user experience.
  • Assisting management in executing business goals and needs; and formulating new procedures and training materials as needed.
  • Proficiency in Microsoft Office Suite is a must.
  • The candidate should possess organizational, analytical and communication skills.
  • The candidate should be able to work well under pressure and prioritize tasks effectively.
  • The candidate should have a keen eye for detail and be able to work independently while being an active team player.
  • Problem Solving & Time Management skills
  • Matriculated in a graduate program in good standing with at least 2.8 GPA
  • Major(s) Preferred: Analytics, Business Administration, Human Resources management, Computer Science, Information systems, or related field.
  • All applicants must be authorized to work in the United States at the time of application.
  • Students' transcript must be submitted.
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