DAS Technician

MOBILE COMMUNICATIONS AMERICA, INC.•Richmond, VA

32d

About The Position

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced DAS Technician in the Richmond, VA area to support the In-Building Wireless Solutions (IWS) team in our fast-growing Data division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Requirements

1 year of technical experience, or a combination of related education/experience.
Willingness to learn new technology and design plans and bills of material.
Hands-on experience with project-specific OEMs.
Ability to work flexible shifts and to adapt to technologies in public safety and wireless communications and equipment.
Ability to read and understand technical drawings/schematics.
Ability to work in a fast-paced environment, establish priorities, work independently as well as part of a team, and proceed with objectives with some supervision.
Must be able to interact and communicate professionally.
Proven track record of reliability, integrity, and responsibility.

Responsibilities

Supporting Advanced/Lead Technicians during a project.
Demonstrating proficiency and quality during the installation of project-specific components and equipment that is consistent with manufacturer and company standards.
Assisting in the installation and support of various cable types (coaxial, fiber, Cat 5/6, etc.) in commercial and residential environments to meet desired quality standards.
Demonstrating the ability to use basic hand and power tools.
Demonstrating the ability to work professionally at all job sites.
Assisting in the completion of installations in a diverse range of buildings including stadiums, motor speedways, hospitals, schools, office buildings, and multi-family homes.
Maintaining a safe and clean work area with orderly tools.
Maintaining customer confidence by performing outstanding work.
Oversee the health and performance of a set of DAS systems to ensure that KPIs are met and that required maintenance and repairs are made within Service Level Agreements.
Receive, act on, update, and resolve tickets related to DAS troubles and Service requests.
Interfacing as needed with Carrier and OEM resources as needed.
Performing Engineering C&I as necessary, responding to service requests and alarms, working with the Project Manager of the market to ensure all due outs are completed, and also responding to the Manager for the Managed Services team as needed.
Candidate would be required to perform necessary reporting to both teams which will vary depending on the assignment.