Damage Specialist

PRGFayetteville, NC
8d$51,000 - $54,000

About The Position

Damage Specialist Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Cable & Telecom Damage Specialist in the Fayetteville, NC area. In this hands-on role, you will collect, analyze, and review evidence related to third-party utility damages to determine liability. This role is ideal for someone who thrives working independently and takes pride in delivering precise, professional results.

Requirements

  • Must possess a valid and current driver’s license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
  • Must be willing and able to utilize a personal vehicle for work-related travel as required.
  • Must possess strong written and verbal communication skills.

Nice To Haves

  • Proficient in Microsoft Word and comfortable using public or shared computer systems
  • Strong analytical and logical reasoning skills
  • Familiarity with the cable industry and/or utility locating industry
  • Previous experience in the telephone industry, including equipment and job costing is highly desirable
  • Background in business operations with a strong attention to detail
  • Proven ability to multitask and effectively manage time in a dynamic environment
  • Claims background is also a plus

Responsibilities

  • Perform on-site assessments of underground and aerial cable plant damages.
  • Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
  • Professionally photograph and document the damaged scene to accurately portray and determine liability.
  • Collaborate with the client’s locate company and exchange relevant damage information.
  • Analyze and review all evidence related to third-party utility damage for the purpose of determining a liable party.
  • Learn, understand, and apply State Dig Laws and Statutes, excavator requirements, and NESC standards.
  • Build and develop a professional working relationship with the client, contractors, technicians, management team, and other personnel.
  • Work with the client and contractors to obtain and write up job repair costs from the damage.
  • Compile all case-related material and email it to the local handling office.
  • Assist the Claims Recovery team with follow-up actions after damage site reviews.
  • Develop and maintain monthly market reporting and lead client meetings to review updates.
  • Maintain a working knowledge of the entire PRG claims process.

Benefits

  • National mileage reimbursement for vehicle use
  • Medical, dental, and vision coverage for employees and dependents
  • 401(k) retirement plan, with company match after 1 year
  • Short-term disability coverage after 1 year
  • Paid time off and holidays
  • Additional perks such as company-paid life insurance, and other supplemental insurances available

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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