Damage Prevention Supervisor | Buffalo, NY (DOT)

ACRT • Buffalo, NY

6h • $71,000 • Onsite

About The Position

The Damage Prevention Supervisor reports to the Operations Manager at Bermex. This position plays a key role in managing our line locating crew, which covers the entire state. Ideal candidates are i ndividuals with experience in the gas lin e locati ng field. This positio n is responsible f or interfacing with customers, must hold a knowledge of industry standards, interface with management from within and outside of the department, and lead special initiatives in the Damage Prevention Department . This position also requires a high degree of organization, excellent time management, and exceptional flexibility day to da y.

Requirements

• Education: High School Diploma or GED.
• Must be at least 21 years of age
• Experience: 1 years of gas line locating experience.
• At least 1 year of management experience.
• Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training

Nice To Haves

• Education: Bachelor's Degree in Business Management
• Experience: 5 or more years of gas line locating experience.
• At least 2 years of management experience; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors
• Ability to multi-task, and work independently and as a team
• Exceptional and demonstrated leadership skills, especially in project management
• Knowledge and understanding of industry standards
• Excellent communication skills, comfortable interacting with management and customers
• Ability to interact with unhappy or negative customers in a professional manner
• Excellent attention to detail for problem solving and finding
• Strong computer skills, especially in Microsoft Office (e.g., Microsoft Excel)

Responsibilities

• Manage line locating team: Travel to different project sites to meet with employees (~30% of the time)
• Field train locators on best practices and perform monthly audits
• Monitor ticket management system to ensure quality work
• Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers
• Interpret transportation regulations, safety regulations, and company policies and procedures for workers
• Resolve worker problems and collaborate with employees to assist in problem resolution
• Assist workers in tasks, as needed, such as damage prevention tickets
• Assist with and maintain operations: Identify , investigate, and resolve issues ensuring deadlines are met
• Schedule and perform repairs or preventive maintenance of vehicles and other equipment
• Drive vehicles or equipment to complete work assignments or to assist workers
• Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents
• Request personnel, supplies, equipment, parts, or repair services as needed
• Recommend and address key concerns in the operations processes: Work with manager and other leaders to identify and address inefficiencies and opportunities for cost reduction
• Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced
• Recommend and implement personnel actions, such as employee selection , evaluation, rewards, or disciplinary actions
• Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services
• Other duties as assigned.

Benefits

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options
• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
• Flexible Spending Accounts or an option for a Health Saving Account with company match
• Company paid Employee Assistance Program (EAP) for all employees and eligible family members
• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
• Roth or Traditional 401(k) Retirement plan with company match
• Paid Vacation
• Paid Holidays
• Paid Wedding Day
• Veterans Day paid time off for our veterans
• Paid Sick Time (New York based positions ONLY)
• Company vehicle (for all driver-based positions)
• Gas card for company vehicle (if applicable)
• Company provided cell phone or mobile allowance (if applicable)
• $150 boot allowance from approved vendors
• Daily per diem for travel-based positions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees