Damage Prevention Supervisor | Buffalo, NY (DOT)

ACRT-posted 8 days ago
Full-time • Mid Level
Onsite • Buffalo, NY
251-500 employees
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The Damage Prevention Supervisor reports to the Operations Manager at Bermex. This position plays a key role in managing our line locating crew, which covers the entire state. Ideal candidates are i ndividuals with experience in the gas lin e locati ng field. This positio n is responsible f or interfacing with customers, must hold a knowledge of industry standards, interface with management from within and outside of the department, and lead special initiatives in the Damage Prevention Department . This position also requires a high degree of organization, excellent time management, and exceptional flexibility day to da y.

  • Manage line locating team: Travel to different project sites to meet with employees (~30% of the time)
  • Field train locators on best practices and perform monthly audits
  • Monitor ticket management system to ensure quality work
  • Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers
  • Interpret transportation regulations, safety regulations, and company policies and procedures for workers
  • Resolve worker problems and collaborate with employees to assist in problem resolution
  • Assist workers in tasks, as needed, such as damage prevention tickets
  • Assist with and maintain operations: Identify , investigate, and resolve issues ensuring deadlines are met
  • Schedule and perform repairs or preventive maintenance of vehicles and other equipment
  • Drive vehicles or equipment to complete work assignments or to assist workers
  • Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents
  • Request personnel, supplies, equipment, parts, or repair services as needed
  • Recommend and address key concerns in the operations processes: Work with manager and other leaders to identify and address inefficiencies and opportunities for cost reduction
  • Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced
  • Recommend and implement personnel actions, such as employee selection , evaluation, rewards, or disciplinary actions
  • Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services
  • Other duties as assigned.
  • Education: High School Diploma or GED.
  • Must be at least 21 years of age
  • Experience: 1 years of gas line locating experience.
  • At least 1 year of management experience.
  • Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training
  • Education: Bachelor's Degree in Business Management
  • Experience: 5 or more years of gas line locating experience.
  • At least 2 years of management experience; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors
  • Ability to multi-task, and work independently and as a team
  • Exceptional and demonstrated leadership skills, especially in project management
  • Knowledge and understanding of industry standards
  • Excellent communication skills, comfortable interacting with management and customers
  • Ability to interact with unhappy or negative customers in a professional manner
  • Excellent attention to detail for problem solving and finding
  • Strong computer skills, especially in Microsoft Office (e.g., Microsoft Excel)
  • Group health plans including medical/prescription, dental, vision and a variety of other coverage options
  • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
  • Flexible Spending Accounts or an option for a Health Saving Account with company match
  • Company paid Employee Assistance Program (EAP) for all employees and eligible family members
  • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
  • Roth or Traditional 401(k) Retirement plan with company match
  • Paid Vacation
  • Paid Holidays
  • Paid Wedding Day
  • Veterans Day paid time off for our veterans
  • Paid Sick Time (New York based positions ONLY)
  • Company vehicle (for all driver-based positions)
  • Gas card for company vehicle (if applicable)
  • Company provided cell phone or mobile allowance (if applicable)
  • $150 boot allowance from approved vendors
  • Daily per diem for travel-based positions
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