Dairy Supervisor - Mesquite, TX

Albertsons • Mesquite, TX

288d

About The Position

The Dairy Supervisor position in Mesquite, TX, is responsible for maintaining an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service. The role involves assisting customers with product suggestions, engaging in suggestive selling, and responding to customer inquiries and complaints. The supervisor will also ensure cleanliness and organization within the Dairy Department, implement promotional displays, and maintain proper inventory levels. This position requires adherence to company policies and guidelines, as well as compliance with safety and sanitation regulations.

Responsibilities

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
• Assists customers by making product suggestions.
• Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements, and one-on-one customer interaction.
• Answers and responds to incoming calls appropriately.
• Receives and appropriately resolves customer complaints and reports to Store Director as needed.
• Rotates and discards outdated or spoiled product.
• Ensures cleanliness of work area and department.
• Implements effective promotional and seasonal displays.
• Ensures that merchandise is correctly priced and displayed and that shelves are clean and properly maintained.
• May assist in other areas of the Grocery Department.
• Follows and maintains department standards and requirements.
• Responsible for ensuring proper code dating for all products within the department.
• May assist with physical inventory taken every 6 months.
• Controls inventory to ensure adequate product quantity, quality, and freshness.
• Supervises the processing of all reclamation and maintains orderly conditions in back room and Dairy Department areas.
• Controls shrink and cost.
• Implements correct product preparation techniques.
• Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine.
• Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortages, stocking, and rotating product.
• Adheres to product temperature and storage guidelines and follows proper packaging techniques.
• Processes administrative paperwork and maintains accurate department records.
• Accurately completes, maintains, and monitors daily log sheet, sales, labor, and other required paperwork and logs.
• Ensures that proper temperature levels for product are maintained.
• Complies with retail labeling laws, federal and state regulations, and company code dating policies.
• Complies with all workplace safety rules and regulations.
• Ensures safety, cleanliness, and sanitation of work area, cooler, equipment, and display area.
• Implements emergency procedures in the event of equipment and computer software malfunctions.
• Operates computer software and electronic ordering devices to order product.
• Complies with and ensures compliance with company grooming standards and dress code.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers