Dairy Sanitation Quality Assurance Specialist

Cencora•Amarillo, TX

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The purpose of the Dairy Sanitation Quality Assurance Specialist is to provide strong milk quality technical information to sales and service teams within MICRO as well as to external consultants and dairy customers. The goal being to utilize current and new technology from Micro along with new research in Teat Dips, Udder Health Management and improvements in Parlor Procedures, to monitor, evaluate, and ensure the highest quality of milk is being produced within the ability the customer’s facility. Spending time a customer and potential customer’s locations monitoring and evaluating the parlor. Looking for items to improve or replace to achieve the highest quality of milk. Providing the Dairy Sanitation Service team with results of the audit and list of items for them to fix or replace. Also assist them in their efforts if needs be. Provide technical sales and support for dairy Sanitation Sales and Service teams. Provide clear guidance to both sales and service team members on solutions and needs. Provide consultants with information regarding the value and technical benefits of the Micro Milk Quality management program, including: Pro Control Blender, Pro Control Parlor, Dairy Chemical Mixer, and other technologies as available. Establish contacts and build strong relationships with dairy consultants who are involved with influencing the use of the Micro’s Milk Quality management program. Focus on the application of Micro’s Milk Quality to different milking procedures and detail the opportunities and flexibilities of utilizing our technology to improve performance. Furnish customer/Service team support for Milk Quality program implementation and continued performance. Coordinate comprehensive technical t raining and support for both Micro employees and dairy customers. Interact with leadership, sales and operation teams to assist in reaching business growth goals. Work with dairy customers to implement new products and/or investigate uses for existing products within the Micro Milk Quality management program. Utilize experience in dairy Sanitation to assist Dairy Sanitation Service Team and dairy customers in the use of Micro’s Sanitation products. Present technical information to sales & operation teams to increase Company knowledge of opportunities in dairies. Troubleshoot issues with Milk Quality at the customer’s location. Deliver information to the Leadership team on any new opportunities for Dairy Sanitation use in dairies. Provide knowledge / training for PDSR team on similarities/ differences of various Dairy Sanitation products. Develop and oversee training programs and technical presentations for Dairy Sanitation Service and Sales teams, dairy customers, consultants and internal teams. Educate PDSR team on Dairy Sanitation product use by detailing their application and the resulting value for the customer. Work closely with the Dairy Sanitation Service and Dairy Install teams t o identify, evaluate, and implement new Dairy Sanitation products for dairy customers. Educate dairy PDSR/OSR teams on basic dairy Sanitation concepts. Develop and monitor dairy specific KPI’s for the evaluation and improvement of technologies and programs

Requirements

A minimum of 5 years' experience in Dairy Sanitation/Milk Quality specifically in the dairy industry.
Strong communication skills.
Experience needed to assess Milking equipment systems at the dairy.
Ability to organize / Train/Communicate a team approach to understanding goals and execute on plan.
Broad knowledge of Dairy Sanitation products for dairies and a strong understanding of Milk Quality troubleshooting.
Proven sales experience in the dairy industry
Travel will be required approximately 60% of the time.

Nice To Haves

Associates degree preferred
Bilingual a plus, but not mandatory

Responsibilities

Spending time a customer and potential customer’s locations monitoring and evaluating the parlor.
Looking for items to improve or replace to achieve the highest quality of milk.
Providing the Dairy Sanitation Service team with results of the audit and list of items for them to fix or replace.
Provide technical sales and support for dairy Sanitation Sales and Service teams.
Provide clear guidance to both sales and service team members on solutions and needs.
Provide consultants with information regarding the value and technical benefits of the Micro Milk Quality management program
Establish contacts and build strong relationships with dairy consultants who are involved with influencing the use of the Micro’s Milk Quality management program.
Focus on the application of Micro’s Milk Quality to different milking procedures and detail the opportunities and flexibilities of utilizing our technology to improve performance.
Furnish customer/Service team support for Milk Quality program implementation and continued performance.
Coordinate comprehensive technical t raining and support for both Micro employees and dairy customers.
Interact with leadership, sales and operation teams to assist in reaching business growth goals.
Work with dairy customers to implement new products and/or investigate uses for existing products within the Micro Milk Quality management program.
Utilize experience in dairy Sanitation to assist Dairy Sanitation Service Team and dairy customers in the use of Micro’s Sanitation products.
Present technical information to sales & operation teams to increase Company knowledge of opportunities in dairies.
Troubleshoot issues with Milk Quality at the customer’s location.
Deliver information to the Leadership team on any new opportunities for Dairy Sanitation use in dairies.
Provide knowledge / training for PDSR team on similarities/ differences of various Dairy Sanitation products.
Develop and oversee training programs and technical presentations for Dairy Sanitation Service and Sales teams, dairy customers, consultants and internal teams.
Educate PDSR team on Dairy Sanitation product use by detailing their application and the resulting value for the customer.
Work closely with the Dairy Sanitation Service and Dairy Install teams t o identify, evaluate, and implement new Dairy Sanitation products for dairy customers.
Educate dairy PDSR/OSR teams on basic dairy Sanitation concepts.
Develop and monitor dairy specific KPI’s for the evaluation and improvement of technologies and programs

Benefits

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

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