Dairy Sanitation Quality Assurance Specialist

Cencora • Port, OK

120d • $57,900 - $85,360

About The Position

The purpose of the Dairy Sanitation Quality Assurance Specialist is to provide strong milk quality technical information to sales and service teams within MICRO as well as to external consultants and dairy customers. The goal being to utilize current and new technology from Micro along with new research in Teat Dips, Udder Health Management and improvements in Parlor Procedures, to monitor, evaluate, and ensure the highest quality of milk is being produced within the ability the customer’s facility. Spending time a customer and potential customer’s locations monitoring and evaluating the parlor. Looking for items to improve or replace to achieve the highest quality of milk. Providing the Dairy Sanitation Service team with results of the audit and list of items for them to fix or replace. Also assist them in their efforts if needs be. Provide technical sales and support for dairy Sanitation Sales and Service teams. Provide clear guidance to both sales and service team members on solutions and needs. Provide consultants with information regarding the value and technical benefits of the Micro Milk Quality management program, including: Pro Control Blender, Pro Control Parlor, Dairy Chemical Mixer, and other technologies as available. Establish contacts and build strong relationships with dairy consultants who are involved with influencing the use of the Micro’s Milk Quality management program. Focus on the application of Micro’s Milk Quality to different milking procedures and detail the opportunities and flexibilities of utilizing our technology to improve performance. Furnish customer/Service team support for Milk Quality program implementation and continued performance. Coordinate comprehensive technical training and support for both Micro employees and dairy customers. Interact with leadership, sales and operation teams to assist in reaching business growth goals. Work with dairy customers to implement new products and/or investigate uses for existing products within the Micro Milk Quality management program. Utilize experience in dairy Sanitation to assist Dairy Sanitation Service Team and dairy customers in the use of Micro’s Sanitation products. Present technical information to sales & operation teams to increase Company knowledge of opportunities in dairies. Troubleshoot issues with Milk Quality at the customer’s location. Deliver information to the Leadership team on any new opportunities for Dairy Sanitation use in dairies. Provide knowledge / training for PDSR team on similarities/ differences of various Dairy Sanitation products. Develop and oversee training programs and technical presentations for Dairy Sanitation Service and Sales teams, dairy customers, consultants and internal teams. Educate PDSR team on Dairy Sanitation product use by detailing their application and the resulting value for the customer. Work closely with the Dairy Sanitation Service and Dairy Install teams to identify, evaluate, and implement new Dairy Sanitation products for dairy customers. Educate dairy PDSR/OSR teams on basic dairy Sanitation concepts. Develop and monitor dairy specific KPI’s for the evaluation and improvement of technologies and programs.

Requirements

• A minimum of 5 years' experience in Dairy Sanitation/Milk Quality in the dairy industry.
• Associates degree preferred.
• Strong communication skills.
• Experience in assessing milking equipment systems.
• Ability to organize, train, and communicate a team approach.
• Broad knowledge of Dairy Sanitation products and Milk Quality troubleshooting.
• Proven sales experience in the dairy industry.
• Bilingual a plus, but not mandatory.

Responsibilities

• Provide strong milk quality technical information to sales and service teams.
• Utilize current and new technology from Micro to monitor and evaluate milk quality.
• Spend time at customer locations to monitor and evaluate the parlor.
• Provide results of audits and a list of items for the Dairy Sanitation Service team to fix or replace.
• Assist the Dairy Sanitation Service team as needed.
• Provide technical sales and support for dairy Sanitation Sales and Service teams.
• Establish contacts and build relationships with dairy consultants.
• Focus on the application of Micro’s Milk Quality to different milking procedures.
• Furnish customer/Service team support for Milk Quality program implementation.
• Coordinate technical training and support for Micro employees and dairy customers.
• Interact with leadership, sales, and operation teams to assist in business growth.
• Work with dairy customers to implement new products.
• Present technical information to sales & operation teams.
• Troubleshoot issues with Milk Quality at customer locations.
• Deliver information to the Leadership team on new opportunities for Dairy Sanitation.
• Develop and oversee training programs and technical presentations.
• Educate PDSR team on Dairy Sanitation product use.
• Work closely with Dairy Sanitation Service and Dairy Install teams.
• Develop and monitor dairy specific KPI’s.

Benefits

• Medical, dental, and vision care.
• Backup dependent care.
• Adoption assistance.
• Infertility coverage.
• Family building support.
• Behavioral health solutions.
• Paid parental leave.
• Paid caregiver leave.
• Training programs.
• Professional development resources.
• Mentorship programs.
• Employee resource groups.
• Volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees