Dairy Queen Assistant Manager - Full Time

Ridley’s Family Markets Eagle Mountain, UT
86d

About The Position

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties. The role involves opportunities and setting guest service standards. The individual must demonstrate knowledge of the department’s purpose and goals and have the skills to help team members achieve those goals.

Requirements

  • High School Diploma, some college preferred.
  • Minimum of 1-3 years retail experience.
  • Strong leadership and analytical skills.
  • Excellent guest service skills.
  • Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations.
  • Strong problem-solving and organizational skills.
  • Ability to lead and develop others.
  • Ability to handle multiple projects and tasks with a high attention to detail.
  • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.
  • Ability to stand for an extended period of time.
  • Ability to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting.

Responsibilities

  • Train, coach and observe team members in serving guests.
  • Provide input into merchandising decisions to the store and department managers.
  • Implement the marketing strategy, cross merchandising and sales programs throughout the department.
  • Resolve guest and team complaints in a timely and satisfactory manner.
  • Lead team members to accomplish store and department goals.
  • Manage sales, gross profit margin, labor-scheduling and department standards.
  • Be proficient in all store technology (Ordering, POS system, etc.).
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