Rangeley IGA Dairy Manager
Adams Hometown Markets•Rangeley, ME
•Onsite
About The Position
As a Dairy Manager, you will be responsible for overseeing the operations of the dairy department within the retail setting of a grocery store. Your role involves ensuring the quality and freshness of dairy products while providing excellent customer service. You will also be responsible for driving labor efficiency, sales, and gross profit margins in alignment with the store's objectives.
Requirements
- May be required to lift up to 80-85lbs.
- Standing, bending, lifting and twisting for up to 90% of your shift.
- Frequently lifting product from various heights including floor level to over your head.
- Ability to stand or walk at least 10 hours daily.
- Working in various temperature controlled environments.
- Walking on a variety of flooring such as concrete, tile, carpet etc.
- Ability to communicate clearly and effectively with peers and leaders on a daily basis
- Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines
- Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
- Maintain integrity and high standards of product handling from all perspectives
- Maintain and drive safety policies; driving for accountability of safe practices throughout shift
Nice To Haves
- One (1) year dairy management or dairy sales experience
- ServeSafe certification or comparable
Responsibilities
- Builds and maintains customer satisfaction with the product and services offered by the company.
- Maintain a happy, full, fresh and clean sales floor department
- Train and supervise dairy department staff ensuring adherence to established procedures and customer service standards
- Schedule and coordinate shifts to have proper coverage
- Provide ongoing feedback, performance evaluations and training opportunities for dairy department employees
- Monitor dairy inventory levels, ordering products such as but not limited to various products to maintain a diverse and stocked selection
- Implement inventory control measures to minimize and ensure freshness
- Ensure that all dairy products meet quality and safety standards
- Work with suppliers to select and maintain high quality dairy products
- Ensure dairy products are presented attractively and in compliance with health and safety regulations
- Handle customer inquiries, concerns and special requests in a prompt and professional manner
- Setting and achieving sales targets
- Monitoring sales performance and implement strategies to maximize profitability
- Conducting regular safety training for dairy department staff
- Oversee the cleaning and maintenance of the dairy work areas
- Monitor expenses, control waste and optimizing cost effectiveness
- Communicate with store management regarding inventory, sales and any issues within the department
- Adhere to all company safety standards
- Perform other duties as assigned by leadership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
