DUTIES AND RESPONSIBILITIES Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with fast, friendly service. Assist customers by making product suggestions. Engage in suggestive selling and other sales techniques via: Telephone In-store intercom announcements One-on-one customer interaction Answer and respond to incoming calls appropriately; resolve customer complaints and escalate to Store Director as needed. Merchandising & Display Implement effective promotional and seasonal displays. Ensure merchandise is correctly priced and displayed; maintain clean and properly organized shelves. Enforce proper code dating for all products within the department. Rotate and discard outdated or spoiled products; maintain cleanliness of work area and department. Inventory Control & Stocking Control inventory to ensure adequate product quantity, quality, and freshness; maintain inventory levels per division directives. Stock and rotate product to maintain freshness. May assist in other areas of the Grocery Department as needed. May assist with physical inventory every 6 months. Control shrink and costs through proper handling and processes. Receiving & Back Room Operations Perform receiving duties: Break down loads and verify orders using invoices. Inspect product quality; report shortages. Stock and rotate product per guidelines. Adhere to product temperature and storage requirements; follow proper packaging techniques. Supervise processing of reclamation and maintain orderly, in-stock conditions in the back room and all Dairy Department areas. Product Preparation & Equipment Implement correct product preparation techniques. Safely use and operate department equipment and tools, including: Pallet jack, hand truck, scissors, knives, safety cutters Sterilox machine (or similar sanitizing equipment) Compliance & Regulatory Requirements Ensure compliance with retail labeling laws, federal and state regulations, Company policies, and code-dating standards. Maintain working knowledge of Company policies and guidelines (per the Albertsons/Tom Thumb Employee Handbook). Follow and maintain all departmental standards and requirements. Safety, Cleanliness & Sanitation Comply with all workplace safety rules and regulations. Ensure safety, cleanliness, and sanitation of: Work area and display area Cooler and equipment Code date compliance as required Implement emergency procedures in the event of equipment or computer software malfunctions. Systems & Ordering Operate computer software and electronic ordering devices to order product and manage workflow. Administrative & Recordkeeping Process administrative paperwork; maintain accurate department records. Accurately complete, maintain, and monitor: Daily log sheets Sales and labor reports Other required paperwork and logs Professional Standards Comply with and ensure compliance with Company grooming standards and dress code. Perform all job duties with honesty and integrity.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees