Dairy Manager

Sprouts Farmers MarketReno, NV
Onsite

About The Position

The Dairy Manager at Sprouts Farmers Market oversees one of the most visited departments, managing it as a "store within a store." This role requires a passion for delivering an extraordinary customer service experience in a fast-paced and friendly environment, while helping customers make healthy choices. The Dairy Manager is responsible for managing all activities and functions of the Dairy Department to achieve and maximize sales and profits.

Requirements

  • Be at least 18 years of age with a minimum of 2 years' retail grocery experience
  • Have good communication skills; and the ability to give and take direction participating in a team environment
  • Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays
  • Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals
  • Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers
  • Be able to answer phones and take special orders
  • Perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.)
  • Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed
  • Uses knowledge of scales and weight measures to accurately weigh and label products
  • Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift
  • Vertically transferring tray up to 5 lbs., from 7” to 64” for up to 10 hours
  • Vertically/horizontally transferring items up to 40 lbs., from 5” to 36”, for a distance up to 36 feet for up to 10 hours without mechanical assistance
  • Adhere to all safety, health, and Weights and Measures regulations
  • Achieve and maintain a Food Handlers permit

Responsibilities

  • Manage activities and functions of the Dairy Department to achieve and maximize sales and profits
  • Give direction to clerks in the department while overseeing the presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler
  • Process/stock products according to Sprouts dairy standards
  • Responsible for delivering outstanding customer service
  • Provides overall direction, coordination, and evaluation of this department
  • Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss
  • Responsible for the proper rotation of products to control freshness; removes out-of-code items
  • Responsible for price changes within the department
  • Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process
  • Regularly attend and participate at in-store meetings
  • Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager
  • Confidently exercise independent judgment to address Team Member concerns
  • Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed
  • Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels
  • Communicate standards, expectations, policy changes, and product knowledge to team members
  • Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive

Benefits

  • Competitive pay
  • Sick time plan that you can use to support you or your immediate families health
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount for you and one other family member in your household on all purchases made at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(K) Retirement savings plan with a generous company match
  • Company paid life insurance
  • Contests and appreciation events throughout the year full of prizes, food and fun!
  • Bonus based on company and/or individual performance (Eligibility requirements may apply)
  • Affordable benefit coverage, including medical, dental and vision (Eligibility requirements may apply)
  • Health Savings Account with company match (Eligibility requirements may apply)
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care (Eligibility requirements may apply)
  • Company paid short-term disability coverage (Eligibility requirements may apply)
  • Paid parental leave for both mothers and fathers (Eligibility requirements may apply)
  • Paid holidays (Eligibility requirements may apply)
  • DailyPay - transfer the money you’ve already earned at no extra cost, and get it the next business day, for free
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