Dairy Management Support Spec 1

DAIRY ONE COOPERATIVE INC • City of Ithaca, NY

4d • $68,000 - $80,000 • Onsite

About The Position

The Dairy Management Support Specialist is a key member of a valuable team. This position supports, installs, and sells dairy farm management software to existing and prospective customers. Primary duties include supporting the integration between herd management software with other data sources such as milking, activity monitoring, and feeding systems. Other responsibilities would include guiding customers and consultants on how best to use their software products. This includes executing farm management strategies and evaluating current performance to identify areas of opportunity. Extensive training and mentoring will be provided to ensure success to support long-term growth.

Requirements

• BS in Animal Science or equivalent degree
• Previous experience working on a dairy farm
• Excellent verbal and interpersonal skills
• Strong organizational and time management skills
• Working knowledge of Microsoft Office suite
• Valid driver's license

Nice To Haves

• Experience breeding, treating/caring for animals, or managing staff who performed this function
• Experience using herd management software
• Sales experience

Responsibilities

• Application support: Respond to customer requests for technical support. Support is provided via phone, text, email, and screen sharing applications.
• Product installation and service: On site visit to install, train, and support herd management software. Participate in other marketing activities such as attending industry meetings.
• Professional Improvement: Remain current on changes in supported software. Seek opportunities to build knowledge and expertise in related fields.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level