DAIRY LEAD

PAQ•ARROYO GRANDE, CA

23h•Onsite

About The Position

The Dairy Lead supervises the department to facilitate meeting sales and profit goals. This is accomplished by providing exceptional customer service by keeping the department properly ordered, stocked, and organized to provide optimal product quality and a shopping experience to our valued customers. Essential functions include accurately and efficiently ordering dairy products, ensuring accuracy of dairy loads and invoices, training and managing dairy employees, maintaining proper receiving, storing, and stocking of products according to company protocols, upholding proper product rotation practices, reviewing product code dates, organizing products in designated workspaces, maintaining a clean and organized workspace, maintaining damaged and spoiled products according to company policies and procedures, helping monitor proper temperatures in cases and coolers and promptly reporting any concerns or issues to department Lead and Store Management, and performing General Clerk and other duties as assigned.

Requirements

Familiarity with retail management principles, including inventory, sales, and personnel management.
Knowledge of customer service best practices and strategies for enhancing customer engagement.
Knowledge of OSHA guidelines and other relevant health and safety regulations.
Excellent verbal and written communication skills for interacting with staff, customers, and management.
Strong analytical skills to identify issues, develop solutions, and implement changes effectively.
Proficient in organizing tasks, managing time efficiently, and multitasking in a fast-paced environment.
Ability to inspire, motivate, and lead a team towards achieving store objectives.
Capability to adjust to changing situations, handle multiple demands, and work with diverse personalities.
Aptitude for making informed decisions quickly, often in high-pressure situations.
A genuine desire to meet and exceed customer expectations, creating a positive shopping experience.
Ability to perform physical tasks, including stocking shelves, lifting boxes, and standing for extended periods.
High school diploma or equivalent.
Must be 18 years of age or older.

Nice To Haves

Over five years of experience is preferred.

Responsibilities

Accurately and efficiently order dairy products according to company protocols.
Ensure the accuracy of dairy loads and invoices.
Train and manage dairy employees.
Maintain proper receiving, storing, and stocking of products according to company protocols.
Uphold proper product rotation practices to maintain product quality standards and customer satisfaction.
Review product code dates and follow company procedures in addressing out-of-code products.
Take the product to the applicable designated workspace and organize it appropriately.
Maintain a clean and organized workspace.
Maintain damaged and spoiled products according to company policies and procedures.
Help monitor proper temperatures in cases and coolers and promptly report any concerns or issues to department Lead and Store Management.
Perform General Clerk and other duties as assigned.