Dairy/Frozen Assistant

Natural Grocers-posted 3 months ago
Full-time
Cheyenne, WY
Food and Beverage Retailers
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The Dairy/Frozen Assistant is responsible for assisting the Dairy/Frozen Manager in the successful operation and profitability of the Dairy/Frozen department. Applications are accepted by the date below, which may be updated if the hiring timeline is extended. 10/15/2025.

  • Providing World Class Customer Service as a number one priority.
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.
  • Creating inviting, full and shoppable departments.
  • Assisting the department manager in ordering for the dairy and frozen departments and maintaining accurate inventory levels.
  • Assisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensuring all in-stock products/conditions meet company standards.
  • Offering and following up on special orders.
  • Merchandising shelves, endcaps and dynamic displays.
  • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assisting in training and monitoring of department personnel including assigning and following up on tasks.
  • Conducting active and passive demos.
  • Working with the department managers to address performance issues within the department.
  • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintaining the safety and security of customers and employees.
  • Answering customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support.
  • Continually increasing product knowledge.
  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
  • Working a schedule based on store needs which includes evenings, weekends, holidays.
  • Position requires working five days, 40 hours per week and attending mandatory store meetings.
  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook.
  • All Crew Members Birthday Bonus Pay.
  • Vitamin Bucks (up to $2,080 earned as store credit annually).
  • Holiday Pay for 5 Holidays - Stores Closed.
  • Paid Time Off (sick days and vacation) that Increases with Tenure.
  • Paid Nutrition Education.
  • good4u Crew Member Discount.
  • {N}power Program (customer appreciation and rewards program).
  • Regular, Scheduled Pay Increases.
  • Advancement Opportunities and Career Development.
  • Health and Wellness Program.
  • Employee Assistance Program (EAP).
  • Employee Referral Program.
  • Full-Time Crew Members (30+ hours/week) Medical, Dental and Vision Insurance.
  • Paid Parental Leave.
  • Paid Medical Leave (through company paid short-term disability insurance).
  • Company Paid Short-Term Disability Insurance.
  • Company Paid Life Insurance.
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance.
  • Retirement Savings Plan (401k) with discretionary Company Match.
  • Healthcare and Dependent Care Flexible Spending Account (FSA).
  • Health Savings Account (HSA) with Company Match.
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