DAIRY/DEPT LEADER

The Kroger Co. Careers • Grosse Pointe Woods, MI

86d

About The Position

The position focuses on creating an outstanding customer experience by implementing the Customer 1st strategy. It emphasizes the importance of excellent customer service and encourages associates to prioritize customer satisfaction. The role also involves maintaining a safe and clean environment that fosters customer loyalty and encourages repeat visits. Additionally, the position is responsible for achieving sales and profit goals set for the department while monitoring and controlling quality assurance standards and expenses. The individual will direct and supervise all functions, duties, and activities within the department, ensuring alignment with the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Embrace the Customer 1st strategy to enhance customer experience.
• Encourage associates to deliver excellent customer service.
• Establish and maintain a safe and clean environment for customers.
• Achieve sales and profit goals for the department.
• Monitor and control quality assurance standards and expenses.
• Direct and supervise all functions, duties, and activities for the department.
• Demonstrate the company's core values in daily operations.

What This Job Offers

• Number of Employees: 5,001-10,000 employees