DAIRY/DEPT LEADER

The Kroger Co. CareersSanta Clarita, CA
96d

About The Position

The position focuses on creating an outstanding customer experience by implementing the Customer 1st strategy. It emphasizes the importance of encouraging associates to deliver excellent customer service while maintaining a safe and clean environment that fosters customer loyalty. The role also involves achieving sales and profit goals for the department, monitoring quality assurance standards, and controlling expenses. Additionally, the position requires directing and supervising all functions, duties, and activities within the department, while upholding the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

  • Embrace the Customer 1st strategy to enhance customer experience.
  • Encourage associates to deliver excellent customer service.
  • Establish and maintain a safe and clean environment for customers.
  • Achieve sales and profit goals for the department.
  • Monitor and control quality assurance standards and expenses.
  • Direct and supervise all functions, duties, and activities for the department.
  • Demonstrate the company's core values in daily operations.
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